A complete guide to the employee Net Promoter Score (eNPS)
eNPS is a simple, user-friendly tool to analyze employee engagement and satisfaction.
How can one question be such a powerhouse for measuring and improving engagement within your organization?
Well, there’s a bit more to it to get the most out of this tried-and-true methodology used by companies like HubSpot, Salesforce, Apple, and Netflix. And this guide will usher you through it all.
What’s in this guide
The complete guide to employee Net Promoter Score will help you:
- Learn the fundamentals of eNPS and how to use it to measure employee engagement
- Evaluate the pros and cons of using eNPS
- Understand the methodology and how to calculate your score
- Tap into a simple approach to benchmarking