Workleap Sub Processors
Published on
September 18, 2026
Workleap may engage the following Third-Party Data Sub-Processors to carry out specific processing activities on behalf of its customers.
Last update: 2026/06/12
Third-Party Data Sub-Processors:
| Sub‑processor | Nature of processing | Categories of Personal Information processed | Country of processing | Transfer Mechanism | Scope of processing |
|---|---|---|---|---|---|
| Microsoft Corporation | General cloud services (data hosting) and hosting and processing of data in connection with AI inference services (Microsoft Azure AI Foundry) | All categories of Personal Information a customer may disclose in the context of using the Services | Australia, Brazil, Canada, the United States of America, France, Germany, Italy, Japan, South Korea, Norway, Poland, South Africa, India, Spain, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom | Standard Contractual Clauses* | All Products and Workleap AI and AI Features |
| MongoDB, Inc. | Database management services | All categories of Personal Information a customer may disclose in the context of using the Services | USA and Canada | Standard Contractual Clauses* | All Products |
| Trycourier.com, Inc. | Notification delivery service | Username and email contact of users. | USA | Standard Contractual Clauses | All Products |
| Inversoft, Inc. (d/b/a FusionAuth) | Security access management tool | Username, password and email contact of users. | USA (support services) and Canada (data storage and processing) | Standard Contractual Clauses | All Products |
| Intercom R & D Unlimited Company | Product discovery and re-engagement tool | All categories of Personal Information included in chats or messages, which may include username, password, email address, IP address as well as customer attribute data, website page view data, click data and social media information. | USA | Standard Contractual Clauses* | All Products |
| Merge API, Inc. | Unified API tool for provisioning multiple Human Resources Information Software | User properties as determined by the account manager, which generally include names, job titles, location, preferred language and similar categories of Personal Information | USA (support services) and Canada (data storage and processing) | Standard Contractual Clauses* | All Products |
| Rockset, Inc. | Real-time analytics database service | May include identification and contact data (name, address, title, contact details) and employment details (employer, job title, geographic location, area of responsibility). | USA (support services) and Canada (data storage and processing) | Standard Contractual Clauses | All Products |
| Zendesk, Inc. | Customer support platform | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services | USA | Standard Contractual Clauses* | All Products |
| Twilio, Inc. | E-mail delivery platform | Name and email contact information | USA | Standard Contractual Clauses* | All Products |
| Mixpanel, Inc. | Product analytics platform | May include city, region, country, time zone, browser, browser version of device, current URL initial referrer, initial referring domain operating system, referring domain screen height and width, and UTM parameters. | USA | Standard Contractual Clauses* | All Products |
| Slack Technologies, LLC | Internal communications platform used for customer support and troubleshooting purposes | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services | USA | Standard Contractual Clauses* | Workleap LMS |
| Atlassian, Inc. | Team collaboration tool used for customer support and troubleshooting purposes | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services | USA | Standard Contractual Clauses* | Workleap LMS |
| Heroku, Inc. | Application hosting service | All categories of Personal Information a customer may disclose in the context of using the Services | USA | Standard Contractual Clauses* | Workleap LMS |
| Render Services, Inc. | Database management services | All categories of Personal Information a customer may disclose in the context of using the Services | USA | Standard Contractual Clauses | Workleap LMS |
| HubSpot, Inc. | Customer Relationship Manager solution | User contact information (name, email, employer, job title). | USA | Standard Contractual Clauses* | Workleap LMS, Workleap Pingboard, Workleap Compensation |
| Amazon Web Services, Inc. | General cloud hosting services | All categories of Personal Information a customer may disclose in the context of using the Services | USA and Canada | Standard Contractual Clauses* | Workleap LMS |
| Google LLC | Cloud provider (email) | User contact information and name, and any Personal Information which may be contained in email communications. | USA | Standard Contractual Clauses* | Workleap LMS |
| The Rocket Science Group LLC (d/b/a Mailchimp) | Email notification delivery service | User contact information and name, and any Personal Information which may be contained in email communications. | USA | Standard Contractual Clauses* | All Products |
| Zoom Video Communications, Inc. | Virtual meeting and video recording service | Users’ personal information, including their identification and contact information, as well as any personal information which may be contained in a video recording | USA | Standard Contractual Clauses* | Workleap Onboarding |
| Cohere Inc. | Search result ranking tool | All categories of Personal Information a customer may disclose in the context of using the Services, including data provided through third-party integrations. | USA, Canada | Standard Contractual Clauses, Adequacy decision (Canada) | Workleap AI and AI Features |
| Unstructured Technologies, Inc. | File parsing tool | All categories of Personal Information contained in documents uploaded through the Services. | USA | Standard Contractual Clauses | Workleap AI and AI Features |
| Anthropic PBC | Large language model | All categories of Personal Information a customer may disclose in the context of using the Services, including data provided through third-party integrations. | USA | Standard Contractual Clauses | Workleap AI and AI Features |
| Snowflake Inc. | Cloud-native data platform | All categories of Personal Information a customer may disclose in the context of using the Services | USA and Canada | Standard Contractual Clauses* | All Products |
| Workleap USA, Inc. (previously Pingboard, Inc.) | Subsidiary company of Workleap providing support and technical services. | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services. | USA | Standard Contractual Clauses* | Workleap Pingboard |
| Datadog, Inc. | Cloud infrastructure logging, analysis and monitoring. | Telemetry and observability data containing personal data or identifiers, such as logs, traces, error reports, Real User Monitoring Data and session replay data. | USA | Standard Contractual Clauses* | Workleap Compensation |
| Functional Software, Inc. (dba Sentry) | Cloud application performance monitoring and error tracking. | All categories of Personal Data that may be contained in log entries, crash reports, performance metrics and error metadata processed by Sentry. | USA | Standard Contractual Clauses* | Workleap Compensation |
| Google, Inc. | Cloud infrastructure and hosting (Google Cloud Platform). | All categories of Personal Information a customer may disclose in the context of using the Services. | USA | Standard Contractual Clauses* | Workleap Compensation |
| Hasura, Inc. | Data API platform for GraphQL. | Categories of Personal Data embedded in GraphQL paylods, which may include user names, emails, addresses, user IDs, etc. | USA | Standard Contractual Clauses* | Workleap Compensation |
| Catamorphic, Co. (dba Launchdarkly) | Account administration and feature management service. | Name, email address, title. | USA | Standard Contractual Clauses* | Workleap Compensation |
| ProductBoard, Inc. | Product management software. | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of product management. | USA | Standard Contractual Clauses* | Workleap Compensation |
| Retool, Inc. | Account administration service. | May include Personal Data contained in CRM objects, order forms or SEO reports, such as names, titles, contact information, etc. | USA | Standard Contractual Clauses | Workleap Compensation |
| Twilio, Inc. (Sendgrid) | Email delivery service. | Name and email contact information. | USA | Standard Contractual Clauses* | Workleap Compensation |
| Braintrust Data, Inc. | AI observability and evaluation | All categories of Personal Information a customer may disclose in the context of using the Services. | USA and Ireland | Standard Contractual Clauses | All Products and Workleap AI and AI Features |
| FlairsTech EGSC | Customer support operations | All categories of Personal Information a customer may disclose in the context of using the Services. | Egypt | Standard Contractual Clauses | All Products |
—————— * indicates self-certification under the EU-U.S. Data Privacy Framework