Workleap Sub-Processors

Workleap may engage the following Third-Party Data Sub-Processors to carry out specific processing activities on behalf of its customers.

Last update: 2024/11/27

Third-Party Data Sub-Processors:

Sub‑processor	Nature of processing	Categories of Personal Information processed	Country of processing	Transfer Mechanism	Scope of processing
Microsoft Corporation	General cloud services (data hosting)	All categories of Personal Information a customer may disclose in the context of using the Services	USA and Canada	Standard Contractual Clauses*	All Products
MongoDB, Inc.	Database management services	All categories of Personal Information a customer may disclose in the context of using the Services	USA and Canada	Standard Contractual Clauses*	All Products
Trycourier.com, Inc.	Notification delivery service	Username and email contact of users.	USA	Standard Contractual Clauses	All Products
Inversoft, Inc. (d/b/a FusionAuth)	Security access management tool	Username, password and email contact of users.	USA (support services) and Canada (data storage and processing)	Standard Contractual Clauses	All Products
Intercom R & D Unlimited Company	Product discovery and re-engagement tool	All categories of Personal Information included in chats or messages, which may include username, password, email address, IP address as well as customer attribute data, website page view data, click data and social media information.	USA	Standard Contractual Clauses*	All Products
Merge API, Inc.	Unified API tool for provisioning multiple Human Resources Information Software	User properties as determined by the account manager, which generally include names, job titles, location, preferred language and similar categories of Personal Information	USA (support services) and Canada (data storage and processing)	Standard Contractual Clauses*	All Products
Zendesk, Inc.	Customer support platform	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services	USA	Standard Contractual Clauses*	All Products
Twilio, Inc.	E-mail delivery platform	Name and email contact information	USA	Standard Contractual Clauses*	All Products
Mixpanel, Inc.	Product analytics platform	May include city, region, country, time zone, browser, browser version of device, current URL initial referrer, initial referring domain operating system, referring domain screen height and width, and UTM parameters.	USA	Standard Contractual Clauses*	All Products
Slack Technologies, LLC	Internal communications platform used for customer support and troubleshooting purposes	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services	USA	Standard Contractual Clauses*	Workleap LMS
Atlassian, Inc.	Team collaboration tool used for customer support and troubleshooting purposes	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services	USA	Standard Contractual Clauses*	Workleap LMS
Heroku, Inc.	Application hosting service	All categories of Personal Information a customer may disclose in the context of using the Services	USA	Standard Contractual Clauses*	Workleap LMS, Workleap Pingboard
Render Services, Inc.	Database management services	All categories of Personal Information a customer may disclose in the context of using the Services	USA	Standard Contractual Clauses	Workleap LMS
HubSpot, Inc.	Customer Relationship Manager solution	User contact information (name, email, employer, job title).	USA	Standard Contractual Clauses*	Workleap LMS, Workleap Pingboard
Amazon Web Services, Inc.	General cloud hosting services	All categories of Personal Information a customer may disclose in the context of using the Services	USA and Canada	Standard Contractual Clauses*	Workleap LMS, Workleap Pingboard
Google LLC	Cloud provider (email)	User contact information and name, and any Personal Information which may be contained in email communications.	USA	Standard Contractual Clauses*	Workleap LMS
Google LLC (Google Analytics)	Analytics and signup conversion tracking	IP address, User demographics, device and browser information, browsing behaviour, session statistics.	USA	Standard Contractual Clauses*	Workleap Pingboard
The Rocket Science Group LLC (d/b/a Mailchimp)	Email notification delivery service	User contact information and name, and any Personal Information which may be contained in email communications.	USA	Standard Contractual Clauses*	All Products
Zoom Video Communications, Inc.	Virtual meeting and video recording service	Users’ personal information, including their identification and contact information, as well as any personal information which may be contained in a video recording	USA	Standard Contractual Clauses*	Workleap Onboarding
One More Cloud, inc. (Bonsai)	Search indexing	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses	Workleap Pingboard
Cloudflare, Inc.	Content distribution and security, including DDOS and abuse prevention	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses*	Workleap Pingboard
Idera, Inc. (FileStack)	Image & file storage	User images and any categories of personal information contained in stored files.	USA	Standard Contractual Clauses*	Workleap Pingboard
Sinch Email (Mailgun)	Email notification delivery service	Name and email contact information	USA	Standard Contractual Clauses	Workleap Pingboard
Validity, inc.	Email analytics and deliverability platform	Name and email contact information	USA	Standard Contractual Clauses*	Workleap Pingboard
MemCachier, Inc.	Database caching service	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses	Workleap Pingboard
Airbrake Technologies Holdings, Inc.	Error logging service	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses	Workleap Pingboard
Fullstory, Inc.	Analytics platform	May include city, region, country, time zone, browser, browser version of device, current URL initial referrer, initial referring domain operating system, referring domain screen height and width, UTM parameters and other information about browsing behaviour.	USA	Standard Contractual Clauses*	Workleap Pingboard
Twilio, Inc. (Segment)	Middleware	All categories of Personal Information a customer may disclose in the context of using the Services.	USA	Standard Contractual Clauses*	Workleap Pingboard
Pingboard, Inc.	Subsidiary company of Workleap providing support and technical services	Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services.	USA	Standard Contractual Clauses*	Workleap Pingboard