Workleap Sub-Processors
Published on January 29, 2024
What's in this page
Workleap may engage the following Third-Party Data Sub-Processors to carry out specific processing activities on behalf of its customers.
Last update: 2024/11/27
Third-Party Data Sub-Processors:
Sub‑processor | Nature of processing | Categories of Personal Information processed | Country of processing | Transfer Mechanism | Scope of processing |
---|---|---|---|---|---|
Microsoft Corporation | General cloud services (data hosting) | All categories of Personal Information a customer may disclose in the context of using the Services | USA and Canada | Standard Contractual Clauses* | All Products |
MongoDB, Inc. | Database management services | All categories of Personal Information a customer may disclose in the context of using the Services | USA and Canada | Standard Contractual Clauses* | All Products |
Trycourier.com, Inc. | Notification delivery service | Username and email contact of users. | USA | Standard Contractual Clauses | All Products |
Inversoft, Inc. (d/b/a FusionAuth) | Security access management tool | Username, password and email contact of users. | USA (support services) and Canada (data storage and processing) | Standard Contractual Clauses | All Products |
Intercom R & D Unlimited Company | Product discovery and re-engagement tool | All categories of Personal Information included in chats or messages, which may include username, password, email address, IP address as well as customer attribute data, website page view data, click data and social media information. | USA | Standard Contractual Clauses* | All Products |
Merge API, Inc. | Unified API tool for provisioning multiple Human Resources Information Software | User properties as determined by the account manager, which generally include names, job titles, location, preferred language and similar categories of Personal Information | USA (support services) and Canada (data storage and processing) | Standard Contractual Clauses* | All Products |
Zendesk, Inc. | Customer support platform | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services | USA | Standard Contractual Clauses* | All Products |
Twilio, Inc. | E-mail delivery platform | Name and email contact information | USA | Standard Contractual Clauses* | All Products |
Mixpanel, Inc. | Product analytics platform | May include city, region, country, time zone, browser, browser version of device, current URL initial referrer, initial referring domain operating system, referring domain screen height and width, and UTM parameters. | USA | Standard Contractual Clauses* | All Products |
Slack Technologies, LLC | Internal communications platform used for customer support and troubleshooting purposes | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services | USA | Standard Contractual Clauses* | Workleap LMS |
Atlassian, Inc. | Team collaboration tool used for customer support and troubleshooting purposes | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services | USA | Standard Contractual Clauses* | Workleap LMS |
Heroku, Inc. | Application hosting service | All categories of Personal Information a customer may disclose in the context of using the Services | USA | Standard Contractual Clauses* | Workleap LMS |
Render Services, Inc. | Database management services | All categories of Personal Information a customer may disclose in the context of using the Services | USA | Standard Contractual Clauses | Workleap LMS |
HubSpot, Inc. | Customer Relationship Manager solution | User contact information (name, email, employer, job title). | USA | Standard Contractual Clauses* | Workleap LMS, Workleap Pingboard |
Amazon Web Services, Inc. | General cloud hosting services | All categories of Personal Information a customer may disclose in the context of using the Services | USA and Canada | Standard Contractual Clauses* | Workleap LMS, Workleap Pingboard |
Google LLC | Cloud provider (email) | User contact information and name, and any Personal Information which may be contained in email communications. | USA | Standard Contractual Clauses* | Workleap LMS |
Google LLC (Google Analytics) | Analytics and signup conversion tracking | IP address, User demographics, device and browser information, browsing behaviour, session statistics. | USA | Standard Contractual Clauses* | Workleap Pingboard |
The Rocket Science Group LLC (d/b/a Mailchimp) | Email notification delivery service | User contact information and name, and any Personal Information which may be contained in email communications. | USA | Standard Contractual Clauses* | All Products |
Zoom Video Communications, Inc. | Virtual meeting and video recording service | Users’ personal information, including their identification and contact information, as well as any personal information which may be contained in a video recording | USA | Standard Contractual Clauses* | Workleap Onboarding |
One More Cloud, inc. (Bonsai) | Search indexing | All categories of Personal Information a customer may disclose in the context of using the Services. | USA | Standard Contractual Clauses | Workleap Pingboard |
Cloudflare, Inc. | Content distribution and security, including DDOS and abuse prevention | All categories of Personal Information a customer may disclose in the context of using the Services. | USA | Standard Contractual Clauses* | Workleap Pingboard |
Idera, Inc. (FileStack) | Image & file storage | User images and any categories of personal information contained in stored files. | USA | Standard Contractual Clauses* | Workleap Pingboard |
Sinch Email (Mailgun) | Email notification delivery service | Name and email contact information | USA | Standard Contractual Clauses | Workleap Pingboard |
Validity, inc. | Email analytics and deliverability platform | Name and email contact information | USA | Standard Contractual Clauses* | Workleap Pingboard |
MemCachier, Inc. | Database caching service | All categories of Personal Information a customer may disclose in the context of using the Services. | USA | Standard Contractual Clauses | Workleap Pingboard |
Airbrake Technologies Holdings, Inc. | Error logging service | All categories of Personal Information a customer may disclose in the context of using the Services. | USA | Standard Contractual Clauses | Workleap Pingboard |
Fullstory, Inc. | Analytics platform | May include city, region, country, time zone, browser, browser version of device, current URL initial referrer, initial referring domain operating system, referring domain screen height and width, UTM parameters and other information about browsing behaviour. | USA | Standard Contractual Clauses* | Workleap Pingboard |
Twilio, Inc. (Segment) | Middleware | All categories of Personal Information a customer may disclose in the context of using the Services. | USA | Standard Contractual Clauses* | Workleap Pingboard |
Pingboard, Inc. | Subsidiary company of Workleap providing support and technical services | Name, job title, email and other contact info such as address and phone number, and all other Personal Information that may be contained in customer data disclosed by Customer in the context of customer support services. | USA | Standard Contractual Clauses* | Workleap Pingboard |