Employee satisfaction survey questions may not seem like a priority in your business, but they have a more critical role than you might think. After all, your success depends on having a happy team that’s motivated and productive.
To achieve that goal, you need to measure and understand employee engagement and satisfaction. And there’s no better way to do that than with employee surveys. An employee satisfaction survey acts as a bridge between leaders and their teams, delivering a high-level view of how people really feel.
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The importance of asking the right questions in your employee satisfaction survey
You have to ask the right questions for employee engagement and satisfaction surveys to work. Asking the right questions surfaces details and issues that might otherwise be missed; allowing you to understand how your team members feel. Equipped with that information, you can address problems and make your organization a stand-out employer.
Begin by creating a set of queries covering all aspects of employees' relationships with the company. Follow with curiosity to drill down into potential problem areas.
30 questions you must ask in your employee satisfaction surveys
So what employee satisfaction survey questions should you ask, exactly? Well you’re in the right place to get all the answers. Because here at Officevibe, we have access to a wealth of data on the subject.
Based on this information, we’ve identified 10 key categories of questions relating to employee
Each day, around 30,000 Officevibe users worldwide answer an engagement Pulse Survey. Our engagement survey is composed of 122 questions that are designed to measure 10 key components of employee engagement. Below, we take these 10 categories and share examples of helpful questions to ask for each.
Relationship with manager
The employee-manager relationship is the cornerstone of team satisfaction. Get this right and you will be well on your way to success.
Here are just a few examples of employee survey questions to ask:
- What’s your day-to-day like working with your manager?
- Do you feel like you get enough feedback from your manager?
- How would you rate your direct manager’s ability to manage a team?
Employee recognition
Everyone wants to feel that their work is valued and recognized, yet this factor is easily overlooked in a busy team.
Here are some ways to get employee feedback on this important topic:
- How do you prefer to receive recognition? Privately, or are you comfortable being acknowledged in a group setting?
- Do you receive praise often? Or not enough?
- Do you feel like the recognition you receive is genuine and useful?
Employee feedback
Everyone in your organization should have the opportunity to give and receive feedback. It's the only way that issues needing attention can be given the focus they deserve.
Here’s how to check if your feedback system is on track:
- Do you feel like you have the opportunity to share feedback?
- Would you prefer to receive more or less feedback from your manager?
- Do you find employee surveys helpful?
Personal growth
When employees feel they are growing professionally, you reap many dividends. Your team members are happier, but they are also developing skills that may turn them into future leaders and managers.
Here are some questions to check your score on this key matter:
- Do you feel you have the flexibility to decide how to do your work best?
- Do you have the opportunity to grow within our organization?
- How challenged are you by the work you do in your day-to-day?
Team alignment
If your team members are pulling in different directions, productivity will suffer. Tensions within the team may rise, too. So it’s important to keep everyone aligned on the main missions.
Here are some queries you can use to achieve that:
- Do you feel connected with our workplace culture?
- Do our organization’s values inspire you?
- Do you feel like our management team makes employees feel valued?
Employee satisfaction
Naturally, you want employees to feel proud of their work. A high job satisfaction level across your team means you have a solid foundation for growth.
Here are some questions to ask to make sure employee satisfaction stays top of mind:
- Do you have all the resources you need to succeed in your job?
- How would you rate the level of employer-employee relationship?
- Do you feel like there's an opportunity for career growth here in this organization?
Relationship with peers
Whether they collaborate in an office or work remotely, team members need to get on well with their colleagues. Just one bad peer-to-peer relationship can tank a team’s effectiveness.
Here are some questions to give you insights into employee sentiment:
- Can you count on your peers when you need a hand?
- How comfortable are you communicating with your peers?
- How would you rate the level of trust amongst your peers?
Wellness
As an employee yourself, you can imagine how much employee wellness can factor in company success. Employees that report healthy work-life balance are less stressed, more focused, and fulfilled in their job. They are motivated to work toward goals and collaborate with others. A company that pays attention to employee wellness will reap the rewards in the long term.
These questions will give you the insights you need.
- How would you rate your work-life balance?
- Do you have access to the wellness programs you need to lower stress levels?
- How reasonable do you feel your workload levels are right now?
Happiness
At the end of the day, what you are really seeking is happy employees. If team members feel good about their job, compensation, and future prospects, you can safely say you’ve cracked it!
Here’s how to find out if you are on track:
- Do you enjoy what you're currently working on?
- How would you rate the level of positivity in your work environment?
- Do you feel like your job utilizes your strengths fully?
Ambassadorship
One of the bonus benefits of high job satisfaction is that your people will act as ambassadors for your company. That’s free positive publicity that can add value to your bottom line.
So it makes sense to use these employee satisfaction survey questions to assess your progress in this respect:
- How do you feel when you say what organization you work for?
- Do you have a clear understanding of the company objectives?
- Would you be happy to be a customer of our organization?
Tips for getting the most from your employee satisfaction surveys
Not all employee satisfaction surveys are created equal. Here are some tips on how to get the most from them:
Tips for getting the most from your employee satisfaction surveys:
- Clarify your objectives: know what you want to achieve with the survey before you start
- Keep surveys concise: avoid overwhelming employees with too many questions
- Ask open-ended questions: give team members a chance to express themselves freely
- Share results with employees: ensure that everyone feels involved by sharing the outcomes
- Follow up with action: turn survey results into insights that are executed upon quickly
- Survey regularly: sentiment changes over time, so you need to stay up to date with current feelings
- Offer anonymity: employees will give more open and honest feedback if there’s no fear of repercussions
How to measure employee satisfaction with Officevibe
Employee satisfaction surveys can deliver a wealth of valuable information you can use to improve morale and optimize relationships in your team. But how do you put all of this into practice?
Ah, that's easy! Officevibe makes it simple for you to conduct team surveys, assess your company culture and get the answers you need. Our easy-to-use platform eliminates guessing, giving employees a safe place to provide feedback and be honest about their feelings.
The Officevibe Pulse Survey Tool asks your team the right questions to measure engagement and satisfaction. You get illuminating survey reports that show you what actions will have the biggest impact.
Time to survey your team!
Asking the right employee satisfaction survey questions can significantly impact your organization. Your team gets heard—and you get all the information you need to make ongoing improvements in the employee experience.
The sooner you start implementing employee satisfaction surveys, the sooner you will see improved employee morale and other positive results. So why delay? Start taking the pulse of your team and find out how to get on the fast track to tremendous success.
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