Congratulations, you’re now a manager! Taking a step up the management ladder might seem intimidating, but it means you have the chance to grow both personally and professionally.
Know that if you’re feeling pangs of imposter syndrome, it's completely normal. Keep in mind that you earned this position!
Becoming a manager is a big change, and with this change comes an exciting challenge. While some challenges are specific to new managers, most will follow you through your entire career. If you’re a first-time manager, new experiences will encourage you to grow and ultimately help you develop into a great leader. If you’re an experienced manager, it’s important to learn new things considering how fast the workplace is changing.
Success often has much more to do with perseverance than it does with a person’s innate qualities. That isn’t to say talent doesn’t matter, just that it only goes so far without sacrifice and effort.Fast Company
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Here are 12 challenges managers may face
- 1. Getting to know your team and their pain points
- 2. Shifting your mindset from contributor to leader
- 3. Pressure to perform as a new manager
- 4. Building your Emotional Intelligence
- 5. Shifting from the details to a birds-eye view
- 6. Managing your time
- 7. Setting clear goals and expectations for yourself and your team
- 8. Giving and asking for regular feedback
- 9. Encouraging productivity
- 10. Hiring for your team
- 11. Firing an employee
- 12. Delegating and asking for help
In order to help you prepare for every situation, here is a list of the 12 most important management challenges with tips to overcome them:
1. Getting to know your team and their pain points
New managers require time to get to know everyone. Discovering your team's unique skill set, personality, struggles, and goals is a process. Task yourself with learning about each of your employees - trust us, it's time well spent.
The more you get to know each employee, the more you’ll develop effective trust leadership skills that resonate.
Set up recurring 1-on-1 meetings with each member of your team to thoroughly get to know employees as people, not just “workers”. A good team leader sets up intentional quality time to build relationships, develop open communication, learn about their personal and professional aspirations. This will help you shape your leadership style while understanding what each employee needs in order to set expectations and objectives.
Team meetings are helpful for building camaraderie, but people might not feel comfortable voicing concerns or pain points publicly. Your 1-on-1 time is a chance to listen to issues. It’s also an opportune time to think about potential solutions, create a plan of action with each employee to overcome hurdles.
Pro Tip: At Officevibe, we built a one on one software to help managers improve the quality of their conversations so they can build better connections with their employees.
2. Shifting your mindset from contributor to leader
In your previous role as an employee, your main focus was on accomplishing your tasks and helping your team reach objectives. Now, your mandate is to help others reach their goals, by nurturing their growth and strategizing from the sidelines. You can help them understand “what” needs to be done and “why”, but “how” to do it (i.e. the actual execution of the work) is up to them.
Great leaders, focus on setting up the right path for employees. They detail out the appropriate tools and resources for support. As tempting as it may be to jump in and show the team how it’s done; it’s even more important for the team to know that they have a manager who keeps track of their progress. Let them know that they can look to you for guidance during times of complexity and conflict.
PS: We developed a toolbox full of resources, tools and exercises to help you navigate your new role. From how to hire and onboard new employees to how to promote team performance!
3. Pressure to perform as a manager
New and experienced managers often feel pressure to perform. Since you’ve been given an incredible opportunity, it's human nature to want to demonstrate your value to the organization and team.
Remind yourself that you were chosen for this position for a reason. You deserve to be there. Becoming a leader is a learning process, and you will learn the most from the experiences you gain along the way.
Pro Tip: Set clear expectations with your boss, and more importantly, with yourself. Take time to plan properly and set yourself up for success.
In case you missed it: If you’re a new manager and want a comprehensive guide to help you transition smoothly to your new role, we’ve got you covered.
4. Building your Emotional Intelligence
One fundamental leadership skill that will distinguish yourself from a good manager to a great leader is Emotional Intelligence. Building self-awareness, having the ability to empathize with team members, and understanding how to regulate emotions (especially when the pressure mounts) will put you in the best position to support your team. Bonus: it will also give you a competitive advantage: companies need mindful leaders.
It’s your responsibility to oversee the emotional wellbeing of your team. Know that developing your soft skills is imperative. In fact, soft skills are now considered an essential component for great leadership. The workforce has shifted perspective from regarding these as “soft skills” to “power skills”. Robust people-skills enable managers to overcome management challenges, and identify the human undercurrent. Being able to pinpoint the emotional needs of each employee is a noteworthy skill.
Pro Tip: Thankfully, soft skills and Emotional Intelligence can be learned. Sign up for our email course to help you build up your EQ with fun and simple homework to apply in your day-to-day.
5. Shifting from the details to a birds-eye view
Individual contributors focus on nitty-gritty details associated with a daily task or project. You may have developed perfectionist tendencies as a result. Now you’re a manager, so you’ll have to go through the (sometimes) uncomfortable process of letting go. As enticing as it may be to give your input on every-little-thing, the role of a manager is to nurture your team’s strengths and develop within their role. Simply put, your job requires you to execute less on details and more on the bigger picture of the organisation.
Pro Tip: Avoid becoming a micromanager. Keep a holistic mindset. Check in with your team to see how things are going and if you can help. Be consistent with your organizational culture. Know that your job is to provide direction based on larger business objectives.
6. Managing your time
After succeeding in your old role, it can be difficult to schedule your days when your new responsibilities no longer include executing on tasks. Time management is an important skill for you to develop not only for yourself, but also for your team. Reminder: your team comes first.
It’s up to you to prioritize projects, tasks, and initiatives for your team based on strategic business objectives, but you also need to set aside time for your own development. That might look like working with a coach, reading up on management techniques, or speaking to other leaders about strategies and approaches they’ve used to manage employees successfully.
Pro Tip: Set aside dedicated time in your agenda for employee “office hours”. Whether it’s done remotely or in an office, reserving this block of time reminds your team that their needs are your priority.
7. Setting clear goals and expectations
Providing clarity is one of the most important skills to develop as a new manager, and it’s not always easy. Each employee requires a clear understanding of the company’s mission as well as their team’s objectives. This helps to frame how their individual contribution and goal-setting has an impact.
Help employees understand what’s expected of them, by meeting with each team member individually. This is a time to explore active listening to ensure that all respondents understand how they add value. Give your team the space to ask questions and reflect on their strengths and expertise which will shape their input. These discussions promote accountability and foster leadership.
Pro Tip: Monthly 1-on-1 meetings are a great way to make sure you and your employees are on the same page. Use this time to set goals and action items, then follow up in the next meeting. Check out our one-on-one meeting templates for agenda ideas.
8. Giving and asking for regular feedback
Feedback might seem like an intimidating topic to talk about. Whether you’re giving it, or on the receiving end, it’s important for you to know how your team feels about your management style. Knowing our individual strengths and pain points helps us identify how to move forward as a team and boosts personal development. Consequently, you’ll boost employee engagement and productivity.
Keep employees engaged while you continue to grow as a leader. It’s important to create strong feedback loops where you give and receive feedback on a regular basis.
Not only will this instil a growth mindset across the board, it builds a strong sense of trust and openness between you and your employees.
Pro Tip: Use an employee feedback tool like Officevibe to collect and respond to employee feedback on a regular basis. Giving employees a safe space to share their thoughts anonymously will help you have conversations you otherwise might miss. That’s why 84% of employees who use Officevibe trust their direct manager.
9. Encouraging productivity
As a manager, one of the keys to your success is to make sure your team is productive and performing at their best.
This can be a challenge because team members may have different needs and work in different ways. Some employees prefer working in the afternoons, some in the morning, others require specific instructions, while others like to have more autonomy.
It’s important for you to create an environment that’s conducive to everyone’s productivity. Try to find out which ways work best and adjust accordingly.
Pro Tip: Host short daily meetings where everyone runs through their tasks for the day to the team. This promotes visibility in a remote work environment, and encourages employees to set clear intentions and goals for the day.
10. Hiring for your team
Hiring someone new and introducing them to the team is a big decision. Don’t be shy to ask other managers or people from the HR team for help and advice.
It’s important that you look at possible candidates from an all-encompassing perspective. Personality and values are as important as past experience. Look at your candidates as unique and dynamic individuals, and think about what they’ll bring to the team beyond their direct skill set.
Pro Tip: A great way to hire someone is by asking them to perform a work sample test. Give them a small project and a clear deadline, see how well they do and base your criteria on your team principles. Allow your team to give their input and communicate how they feel this person would contribute in the long term.
11. Letting go of an employee
Letting someone go from your team is a tough decision to make. Keep communication open with your team to make sure that they can recover from the loss. Put contingency plans in place to compensate for the gap that will be created in your team and their workflow.
Transparency is important when addressing your employees about a termination. Be as open and honest as you can and encourage each employee to ask questions. Be mindful of concerns they may have and stay within the integrity of your team principles.
Pro Tip: Set up a time to address the termination with each employee. Discuss how you plan to move forward as a team. Encourage employees to voice their questions and concerns, maintain open communication to instilling approachability and humility.
12. Delegating and asking for help
It’s part of the process as a new manager to feel a level of pressure about having all the answers. Did you know? It’s totally okay if you don’t. In fact, it’s encouraged. Every manager had to start their leadership path at some point and felt as though they needed guidance. Don’t be afraid to ask and seek advice when you need it.
Be vocal to your HR team about learning and development training that you may not know is available to you. Reach out to mentors, people you admire in your industry. These conversations are golden opportunities that will help you and your team succeed.
Pro Tip: Find a mentor. Look for someone with experience as a manager. Introduce yourself and explore if their mentorship is right for you.
Don’t miss this: We developed a toolbox full of resources, tools and exercises to help you navigate your new role. From how to hire and onboard new employees to how to promote team performance!
FAQs on how to overcome management challenges
Why is effective communication important for managers?
Effective communication is crucial for managers as it ensures clear understanding, promotes collaboration and minimizes misunderstandings or conflicts within the team. It allows managers to convey expectations, provide feedback, and build strong relationships with their employees.
How can managers improve their communication and conflict-resolution skills?
Managers can enhance their communication and conflict-resolution skills by actively listening to their team members, being open to feedback, practicing empathy, and using clear and concise language. They can also invest in training programs or workshops that focus on communication and conflict resolution techniques.
How does company culture influence the success of a manager?
A positive company culture fosters a supportive and motivating environment, which can positively impact employee morale, engagement, and productivity. Managers play a crucial role in developing and maintaining a positive company culture by setting the right tone, promoting teamwork, recognizing achievements, and aligning organizational values with employee behaviors.
What steps can managers take to develop and maintain a positive company culture?
A4: Managers can develop and maintain a positive company culture by clearly articulating the organization's values, leading by example, fostering open and transparent communication, promoting employee recognition and appreciation, and encouraging a healthy work-life balance.
Why is continuous learning and professional development important for managers?
Continuous learning and professional development enable managers to stay updated with industry trends, new management techniques, and evolving workplace practices. It helps them enhance their skills, expand their knowledge, and adapt to the changing needs of their team and organization.
Why is managing diverse teams and promoting inclusivity important in the workplace?
Managing diverse teams and promoting inclusivity creates a more innovative, engaged, and high-performing work environment. It allows for different perspectives, experiences, and ideas to be shared, leading to better decision-making and problem-solving. It also fosters a sense of belonging and equality among employees.
How can new managers leverage the company's mission to overcome common challenges they face?
New managers can leverage the company's mission by integrating it into their management approach. By aligning team goals with the mission, they can inspire their team members, foster a sense of purpose, and motivate them to overcome challenges.
When new managers emphasize the connection between their team's work and the company's mission, it can help in building a cohesive and engaged team, leading to better problem-solving, collaboration, and ultimately, success in navigating the challenges of their new role.
What strategies can new managers implement to improve employee engagement?
New managers can implement several strategies to improve employee engagement. They can establish clear goals and expectations, ensuring that employees understand how their work contributes to the overall success of the team and organization.
Additionally, they can create a sense of psychological safety, where employees feel comfortable expressing their opinions and ideas. Moreover, providing regular feedback and recognition, fostering a positive work-life balance, and promoting a culture of inclusivity and diversity can significantly enhance employee engagement.
What resources or tools are available to help managers navigate these management challenges?
There are various resources and tools available, such as blogs, online courses, industry publications, workshops, and mentorship programs, that can provide valuable guidance and insights on effective communication, conflict resolution, positive company culture, continuous learning, professional development, and managing diverse teams. Explore Officevibe's manager essentials blogs for content covering all of these topics.
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