Performance Management
10M

Guide to performance motivation and its impact on the workplace

Published on 
February 28, 2024

It’s the stuff that gets employees up in the morning, out of bed, and ready to tackle a new day at work. Motivation. But is that a given?

Talent may be hard to find, but keeping talent motivated is a challenge of its own. It's the modern-day manager dilemma: ensuring that your A-team isn’t just physically present at the office but also fully engaged and driven to excel.

Once managers get employees through the door and properly onboarded, the question becomes: How can they ensure a team’s sustained performance and long-term loyalty? How can we motivate our employees for lasting success?


This article covers it all!

What is performance motivation?

So, what's the buzz about performance motivation? It's not just about getting employees to punch in and out — it unlocks the door to their inner drive.

Motivation is the spark that turns a mundane task into a fired-up passion project. It's the energy that fuels an employee’s pursuit of excellence. Performance motivation is how managers engage with their teams to bring the best out of them, creating an environment where work becomes more than just a job.

But great performance motivation is achieved through more than just random pats on the back, yearly salary bumps, and free donuts on Fridays (although, who doesn’t love a free donut?). From creative motivation to social motivation, figuring out what exactly motivates your employees starts with having open conversations with them. That’s why feedback loops are so insightful — they give you a deeper understanding of each team member’s unique motivations triggers. 

How employee motivation impacts organizational success

What does a motivated employee look like? They’re happy when they come to work, enjoy the challenges of their responsibilities, push through the hurdles, and engage with their colleagues. Their enthusiasm is contagious, influencing the collective mood and team productivity. They come in on time, are engaged throughout the day, and don’t look for any excuse to clock out early. A motivated employee genuinely appreciates their job. And their motivation has a positive ripple effect on the rest of their peers.

Now, picture an unmotivated employee. They might still perform — but likely only to do the bare minimum. It might take them two hours to do a 30-minute job because they don’t really take joy or pride in their tasks. They show up to work, but their energy might not be all that positive. They might even bring down and demotivate everyone else

As a manager, you want as many motivated employees as possible. It’s not just for the feel-good factor but also because a motivated workforce is a strategic advantage that can significantly impact your company’s bottom line. It's the difference between a team that meets expectations compared to one that exceeds them.

But don’t take our word for it — believe the numbers. According to Gallup, businesses with highly motivated employees are 21% more profitable.

There’s a real strategy for boosting employee motivation, and it comes alive through excellent performance management.

Performance motivation vs performance management: What’s the difference?

Performance motivation and performance management are very closely linked but not quite the same. See performance motivation as a core piece of the performance management puzzle.

Performance management is about the structure of performance — setting expectations, creating a plan and mapping out goals, providing feedback, evaluating results, and constantly upgrading the system to ensure everyone stays at the top of their game.

On the flip side, performance motivation is the soul of the operation — it taps into what makes employees tick, understanding their aspirations and aligning them with the organizational journey.

While management ensures tasks are done, motivation guarantees they are done with passion and purpose. All in all, performance motivation is the stuff that makes performance management great.

The science behind motivation and employee performance

If you’re a bit of a science buff, you’ll love this — performance motivation is deeply rooted in psychological and neurological processes.

Understanding the science behind motivation unveils the intricate mechanisms that impact employee efforts, persistence, and even choice of task. The better managers understand the psychological foundation of motivation, the better they can support their employees.

Motivation in the workplace can be tied to basic psychological needs identified by psychologists. Recall Maslow's Hierarchy of Needs, which suggests that individuals are motivated by the pursuit of fundamental needs like security, belongingness, and self-esteem. Helping employees meet these needs at work is the foundation for sustained employee motivation:

  • Physiological needs are supported when managers ensure employees aren’t overworked, get enough sleep between shifts, and have time to eat meals during lunch breaks.
  • Security can be achieved through psychological safety strategies and ensuring employees make a fair salary.
  • Belongingness can be promoted through providing opportunities for collaboration between peers or investing in team bonding activities.
  • Self-esteem is boosted via promotions, salary bonuses, and moments of recognition within the office.
  • Self-actualization is possible when companies make career development a fundamental part of their employee experience.
Maslows Hierarchy Of Needs Performance Motivatoin Blog
Maslow's Hierarchy of Needs can help determine how to motivate employees and ensure their needs are met.  

The key is ensuring employees can meet their fundamental needs first (like physiological and security) before meeting needs higher up on the pyramid (like self-esteem and self-actualization). When 65% of Americans report living paycheck to paycheck, managers need to make sure a company’s priorities align with their employees’ for motivation tactics to have a lasting impact.

Understanding motivation from a neuroscience perspective

The brain plays a big role in motivation! It’s all about the chase of dopamine, which the brain’s reward system is mainly governed by. Rewards, both intrinsic (personal fulfillment) and extrinsic (monetary incentives), stimulate the brain's pleasure centers. These all reinforce behaviors associated with positive outcomes.

The more rewarding the experience of performing well is to an employee, the more motivated they will be to perform. That’s why it’s important for managers to create a system that encourages high performance through positive association rather than fear or punishment tactics.

Strategies to motivate employees to improve performance

Global surveys have revealed consistent drops in motivation among employees since 2020. This shows us a great opportunity to breathe enthusiasm back into our workforce!

So, let's get down to business. How do you motivate employees? The first thing is to be aware that different things motivate different people — so motivating for improved performance isn't a one-size-fits-all deal. Like with most performance management processes, the key is a tailored approach.

There are several motivation strategies you can apply to create the right formula for your team:

1. Setting clear goals

Ambiguity can be a motivation buzzkill, whereas clearly defined, achievable goals provide a roadmap for your team. Employees are much more confident and perform better when they know what they must do to succeed. Setting clear goals and regularly revisiting and revising them as needed keeps motivation levels high.

{emphasize}Let's say you're in a sales team. Instead of a vague target like "increase sales," a clear goal would be to "achieve a 20% increase in monthly sales for the next quarter." This specificity provides a roadmap for your team, making their efforts more focused and their success more measurable.{emphasize}

2. Creating a positive work environment

A positive work environment is the breeding ground for motivation. When employees feel comfortable, valued, and supported, they are more likely to be motivated to give their best at work. This also has a domino effect — motivation is contagious.

You want to create the kind of workplace where open communication is encouraged, teamwork is celebrated, and leaders actively foster a culture of respect and appreciation. This ensures employees are motivated not just by tasks but by the positive vibes that surround them, boosting morale and performance altogether.

Daily kudos for a job well done or weekly check-ins go a long way toward making employees feel valued. Inviting team members to share their ideas during meetings, setting aside time for open discussion, and integrating suggestions into company processes are ways to show everyone matters.

3. Providing opportunities for skill development

Motivation often stems from a sense of growth and progress. Providing opportunities for career development shows employees that their professional evolution and happiness matter. Over 65% of employees report they would stay at a company longer if their employer made efforts to invest in upskilling opportunities.

{emphasize}For an IT team, offering coding workshops or certifications could be a way to motivate your team members. It communicates that the company values their skill enhancement and is willing to invest in their long-term professional growth.{emphasize}

4. Being generous with recognition

Recognition is fuel for motivation. When employees know their efforts are seen, appreciated, and even rewarded, it creates a positive feedback loop that enhances motivation. Refer back to our earlier section on the hierarchy of needs — even a simple recognition like acknowledging a job well done during the next team meeting goes a long way.

Programs like a monthly "Employee of the Month" award or fun peer-to-peer recognition like Good Vibes are great ways to spark motivation throughout the year.

5. Empowering through autonomy

Empowering employees to make decisions and take ownership of their work fosters a sense of responsibility and autonomy. After all, it feels good to be entrusted with important tasks and to feel a supervisor has faith in your judgement, right? Autonomy can be a powerful motivator, and it doesn’t have to happen by accident.

{emphasize}Rather than micromanaging every campaign detail, for example, give your team members the autonomy to experiment with different strategies where possible and appropriate. This motivates them to showcase their skills and encourages innovation and creative thinking.{emphasize}

The best ways to measure employee motivation

While you can't slap a number on someone's enthusiasm, it’s definitely possible to measure motivation to an accurate degree. Look for signs of engagement, initiative, and resilience. Are employees volunteering for tasks? Are they bringing fresh ideas to the table? What are employees telling you?

Measuring motivation is complex but crucial to gage if your performance motivation strategies are working. Two main ways to collect insights are directly (surveys) and indirectly (performance metrics).

Go to the source: Leverage surveys and employee feedback

If you want to know how motivated employees are about specific tasks or at a certain point in time, go directly to the source. By regularly gathering feedback on job satisfaction and motivation levels, you can uncover more opportunities to fine-tune your management process. Surveys can also help you understand each employee’s perceptions of motivational factors and what best to capitalize on.

Employee surveys

Employee surveys are a direct window into the collective mindset of your team. By gathering feedback on various aspects of work, including motivation, you gain insights that can guide targeted improvements. Using anonymous surveys could be a great advantage, too, as employees feel more comfortable sharing the negatives when the fear of repercussions is removed.

Conducting quarterly surveys that include questions about motivation levels provides managers with valuable data. Asking employees to rate their motivation on a scale of 1-10 and allowing open-ended comments helps understand the factors influencing their motivation.

Ov Product Shot Performance Motivation
Surveys give employees a voice within their organization and allows managers to conduct temperature checks with their team.

Quality of communication and response time

The quality of communication within a team and how quickly responses are addressed can indicate the work environment's health and its impact on motivation. Take note of your 1:1 conversations or passing comments by the water cooler. It’s incredible what employees can share with you about their motivation levels without even realizing it.If there's a suggestion box or a virtual platform for feedback, regularly reviewing and responding to suggestions or concerns sends the clear message that their inputs are valued. Being able to pick up on small details, like survey participation rates, is an essential management skill.

Look at hard data: Performance metrics reveal hidden truths

Analyzing performance metrics can help managers identify correlations with motivational factors. KPIs like productivity, engagement, and job satisfaction are telling over time.

Employee performance metrics

Performance metrics go beyond assessing output — they can also reflect an employee's level of engagement and motivation. Analyzing key performance indicator (KPIs) metrics provides a quantitative measure of motivation and reveals red flags.

Having a look at KPIs over time, like if sales targets are being met or projects are being completed on time, can show patterns. Consistent performance could indicate sustained motivation, but a decline might suggest a loss.

Attendance and punctuality

Attendance and punctuality can offer insights into employees' motivation and engagement levels. Demotivated employees don’t necessarily arrive on time or early for a job they aren’t excited about — consistent absenteeism or tardiness might indicate an underlying motivation issue.

If a usually punctual employee starts arriving late without an apparent reason, it could be beneficial to have a conversation to understand if there are motivational challenges, which might be external or internal. It’s always good to get to the bottom of these things and keep a close eye on improvement.

Employee turnover rates

High turnover rates might suggest a lack of motivation or job satisfaction among employees. Think about it — motivated employees want to stay in their jobs, not quit them. Tracking turnover can provide an indirect measure of motivation levels within the organization.

If a department experiences a sudden surge in resignations, it's crucial to investigate the reasons behind the trend. It could be related to unaddressed motivation issues. Addressing these can help regain a motivated workforce and, in return, improve retention.

Remember, measuring and increasing motivation is an ongoing process. Regular assessments and a commitment to fostering a positive work environment contribute to sustained motivation and, consequently, better job performance.

Keeping work motivation up: Why it’s everyone’s responsibility

Like any successful performance management strategy, work motivation for performance enhancement isn't a solo act. Cultivating a motivational ecosystem is a collective responsibility.

Organizations as a whole play a pivotal role in setting the stage for a motivated workforce. They are the structure that houses a culture that values employee well-being, provides growth opportunities, recognizes achievements, and sets the foundation for sustained motivation.

That said, managers greatly influence employee motivation, accounting for 70% of the variance in their team’s engagement and performance. But motivation isn’t just a top-down phenomenon, as motivation comes alive through individual employees. By taking ownership of their work, participating in setting the right goals, and actively seeking opportunities for growth, they contribute not only to a motivated mindset but also to a positive peer pressure effect. Remember — motivation is not just a task; it's a shared responsibility. Together, we create workplaces that inspire.

The Workleap solution: Using technology to increase work motivation

Employee performance motivation can be seen as both an indicator of performance and a driving force. It serves as a guide to gauge how well your management strategies are fairing and what needs to be adjusted to reach optimal levels across the team.

Keeping your eye on motivation levels is a day-to-day battle. But there are tools built to help you manage the ups and downs without breaking a sweat and keep your finger on the pulse. That's where Workleap’s Officevibe comes in.

Part of our many workplace solutions, Officevibe is a performance management software designed with both managers and employees in mind. From seamless goal-setting features to real-time feedback mechanisms, it’s a management tool designed to elevate motivation and, ultimately, job performance.  Explore how Officevibe prioritizes performance engagement and motivation to enhance your workplace.

Discover Workleap Officevibe's latest benchmark report on 12 key employee engagement metrics

What's in this article
This is some text inside of a div block.

It’s the stuff that gets employees up in the morning, out of bed, and ready to tackle a new day at work. Motivation. But is that a given?

Talent may be hard to find, but keeping talent motivated is a challenge of its own. It's the modern-day manager dilemma: ensuring that your A-team isn’t just physically present at the office but also fully engaged and driven to excel.

Once managers get employees through the door and properly onboarded, the question becomes: How can they ensure a team’s sustained performance and long-term loyalty? How can we motivate our employees for lasting success?


This article covers it all!

What is performance motivation?

So, what's the buzz about performance motivation? It's not just about getting employees to punch in and out — it unlocks the door to their inner drive.

Motivation is the spark that turns a mundane task into a fired-up passion project. It's the energy that fuels an employee’s pursuit of excellence. Performance motivation is how managers engage with their teams to bring the best out of them, creating an environment where work becomes more than just a job.

But great performance motivation is achieved through more than just random pats on the back, yearly salary bumps, and free donuts on Fridays (although, who doesn’t love a free donut?). From creative motivation to social motivation, figuring out what exactly motivates your employees starts with having open conversations with them. That’s why feedback loops are so insightful — they give you a deeper understanding of each team member’s unique motivations triggers. 

How employee motivation impacts organizational success

What does a motivated employee look like? They’re happy when they come to work, enjoy the challenges of their responsibilities, push through the hurdles, and engage with their colleagues. Their enthusiasm is contagious, influencing the collective mood and team productivity. They come in on time, are engaged throughout the day, and don’t look for any excuse to clock out early. A motivated employee genuinely appreciates their job. And their motivation has a positive ripple effect on the rest of their peers.

Now, picture an unmotivated employee. They might still perform — but likely only to do the bare minimum. It might take them two hours to do a 30-minute job because they don’t really take joy or pride in their tasks. They show up to work, but their energy might not be all that positive. They might even bring down and demotivate everyone else

As a manager, you want as many motivated employees as possible. It’s not just for the feel-good factor but also because a motivated workforce is a strategic advantage that can significantly impact your company’s bottom line. It's the difference between a team that meets expectations compared to one that exceeds them.

But don’t take our word for it — believe the numbers. According to Gallup, businesses with highly motivated employees are 21% more profitable.

There’s a real strategy for boosting employee motivation, and it comes alive through excellent performance management.

Performance motivation vs performance management: What’s the difference?

Performance motivation and performance management are very closely linked but not quite the same. See performance motivation as a core piece of the performance management puzzle.

Performance management is about the structure of performance — setting expectations, creating a plan and mapping out goals, providing feedback, evaluating results, and constantly upgrading the system to ensure everyone stays at the top of their game.

On the flip side, performance motivation is the soul of the operation — it taps into what makes employees tick, understanding their aspirations and aligning them with the organizational journey.

While management ensures tasks are done, motivation guarantees they are done with passion and purpose. All in all, performance motivation is the stuff that makes performance management great.

The science behind motivation and employee performance

If you’re a bit of a science buff, you’ll love this — performance motivation is deeply rooted in psychological and neurological processes.

Understanding the science behind motivation unveils the intricate mechanisms that impact employee efforts, persistence, and even choice of task. The better managers understand the psychological foundation of motivation, the better they can support their employees.

Motivation in the workplace can be tied to basic psychological needs identified by psychologists. Recall Maslow's Hierarchy of Needs, which suggests that individuals are motivated by the pursuit of fundamental needs like security, belongingness, and self-esteem. Helping employees meet these needs at work is the foundation for sustained employee motivation:

  • Physiological needs are supported when managers ensure employees aren’t overworked, get enough sleep between shifts, and have time to eat meals during lunch breaks.
  • Security can be achieved through psychological safety strategies and ensuring employees make a fair salary.
  • Belongingness can be promoted through providing opportunities for collaboration between peers or investing in team bonding activities.
  • Self-esteem is boosted via promotions, salary bonuses, and moments of recognition within the office.
  • Self-actualization is possible when companies make career development a fundamental part of their employee experience.
Maslows Hierarchy Of Needs Performance Motivatoin Blog
Maslow's Hierarchy of Needs can help determine how to motivate employees and ensure their needs are met.  

The key is ensuring employees can meet their fundamental needs first (like physiological and security) before meeting needs higher up on the pyramid (like self-esteem and self-actualization). When 65% of Americans report living paycheck to paycheck, managers need to make sure a company’s priorities align with their employees’ for motivation tactics to have a lasting impact.

Understanding motivation from a neuroscience perspective

The brain plays a big role in motivation! It’s all about the chase of dopamine, which the brain’s reward system is mainly governed by. Rewards, both intrinsic (personal fulfillment) and extrinsic (monetary incentives), stimulate the brain's pleasure centers. These all reinforce behaviors associated with positive outcomes.

The more rewarding the experience of performing well is to an employee, the more motivated they will be to perform. That’s why it’s important for managers to create a system that encourages high performance through positive association rather than fear or punishment tactics.

Strategies to motivate employees to improve performance

Global surveys have revealed consistent drops in motivation among employees since 2020. This shows us a great opportunity to breathe enthusiasm back into our workforce!

So, let's get down to business. How do you motivate employees? The first thing is to be aware that different things motivate different people — so motivating for improved performance isn't a one-size-fits-all deal. Like with most performance management processes, the key is a tailored approach.

There are several motivation strategies you can apply to create the right formula for your team:

1. Setting clear goals

Ambiguity can be a motivation buzzkill, whereas clearly defined, achievable goals provide a roadmap for your team. Employees are much more confident and perform better when they know what they must do to succeed. Setting clear goals and regularly revisiting and revising them as needed keeps motivation levels high.

{emphasize}Let's say you're in a sales team. Instead of a vague target like "increase sales," a clear goal would be to "achieve a 20% increase in monthly sales for the next quarter." This specificity provides a roadmap for your team, making their efforts more focused and their success more measurable.{emphasize}

2. Creating a positive work environment

A positive work environment is the breeding ground for motivation. When employees feel comfortable, valued, and supported, they are more likely to be motivated to give their best at work. This also has a domino effect — motivation is contagious.

You want to create the kind of workplace where open communication is encouraged, teamwork is celebrated, and leaders actively foster a culture of respect and appreciation. This ensures employees are motivated not just by tasks but by the positive vibes that surround them, boosting morale and performance altogether.

Daily kudos for a job well done or weekly check-ins go a long way toward making employees feel valued. Inviting team members to share their ideas during meetings, setting aside time for open discussion, and integrating suggestions into company processes are ways to show everyone matters.

3. Providing opportunities for skill development

Motivation often stems from a sense of growth and progress. Providing opportunities for career development shows employees that their professional evolution and happiness matter. Over 65% of employees report they would stay at a company longer if their employer made efforts to invest in upskilling opportunities.

{emphasize}For an IT team, offering coding workshops or certifications could be a way to motivate your team members. It communicates that the company values their skill enhancement and is willing to invest in their long-term professional growth.{emphasize}

4. Being generous with recognition

Recognition is fuel for motivation. When employees know their efforts are seen, appreciated, and even rewarded, it creates a positive feedback loop that enhances motivation. Refer back to our earlier section on the hierarchy of needs — even a simple recognition like acknowledging a job well done during the next team meeting goes a long way.

Programs like a monthly "Employee of the Month" award or fun peer-to-peer recognition like Good Vibes are great ways to spark motivation throughout the year.

5. Empowering through autonomy

Empowering employees to make decisions and take ownership of their work fosters a sense of responsibility and autonomy. After all, it feels good to be entrusted with important tasks and to feel a supervisor has faith in your judgement, right? Autonomy can be a powerful motivator, and it doesn’t have to happen by accident.

{emphasize}Rather than micromanaging every campaign detail, for example, give your team members the autonomy to experiment with different strategies where possible and appropriate. This motivates them to showcase their skills and encourages innovation and creative thinking.{emphasize}

The best ways to measure employee motivation

While you can't slap a number on someone's enthusiasm, it’s definitely possible to measure motivation to an accurate degree. Look for signs of engagement, initiative, and resilience. Are employees volunteering for tasks? Are they bringing fresh ideas to the table? What are employees telling you?

Measuring motivation is complex but crucial to gage if your performance motivation strategies are working. Two main ways to collect insights are directly (surveys) and indirectly (performance metrics).

Go to the source: Leverage surveys and employee feedback

If you want to know how motivated employees are about specific tasks or at a certain point in time, go directly to the source. By regularly gathering feedback on job satisfaction and motivation levels, you can uncover more opportunities to fine-tune your management process. Surveys can also help you understand each employee’s perceptions of motivational factors and what best to capitalize on.

Employee surveys

Employee surveys are a direct window into the collective mindset of your team. By gathering feedback on various aspects of work, including motivation, you gain insights that can guide targeted improvements. Using anonymous surveys could be a great advantage, too, as employees feel more comfortable sharing the negatives when the fear of repercussions is removed.

Conducting quarterly surveys that include questions about motivation levels provides managers with valuable data. Asking employees to rate their motivation on a scale of 1-10 and allowing open-ended comments helps understand the factors influencing their motivation.

Ov Product Shot Performance Motivation
Surveys give employees a voice within their organization and allows managers to conduct temperature checks with their team.

Quality of communication and response time

The quality of communication within a team and how quickly responses are addressed can indicate the work environment's health and its impact on motivation. Take note of your 1:1 conversations or passing comments by the water cooler. It’s incredible what employees can share with you about their motivation levels without even realizing it.If there's a suggestion box or a virtual platform for feedback, regularly reviewing and responding to suggestions or concerns sends the clear message that their inputs are valued. Being able to pick up on small details, like survey participation rates, is an essential management skill.

Look at hard data: Performance metrics reveal hidden truths

Analyzing performance metrics can help managers identify correlations with motivational factors. KPIs like productivity, engagement, and job satisfaction are telling over time.

Employee performance metrics

Performance metrics go beyond assessing output — they can also reflect an employee's level of engagement and motivation. Analyzing key performance indicator (KPIs) metrics provides a quantitative measure of motivation and reveals red flags.

Having a look at KPIs over time, like if sales targets are being met or projects are being completed on time, can show patterns. Consistent performance could indicate sustained motivation, but a decline might suggest a loss.

Attendance and punctuality

Attendance and punctuality can offer insights into employees' motivation and engagement levels. Demotivated employees don’t necessarily arrive on time or early for a job they aren’t excited about — consistent absenteeism or tardiness might indicate an underlying motivation issue.

If a usually punctual employee starts arriving late without an apparent reason, it could be beneficial to have a conversation to understand if there are motivational challenges, which might be external or internal. It’s always good to get to the bottom of these things and keep a close eye on improvement.

Employee turnover rates

High turnover rates might suggest a lack of motivation or job satisfaction among employees. Think about it — motivated employees want to stay in their jobs, not quit them. Tracking turnover can provide an indirect measure of motivation levels within the organization.

If a department experiences a sudden surge in resignations, it's crucial to investigate the reasons behind the trend. It could be related to unaddressed motivation issues. Addressing these can help regain a motivated workforce and, in return, improve retention.

Remember, measuring and increasing motivation is an ongoing process. Regular assessments and a commitment to fostering a positive work environment contribute to sustained motivation and, consequently, better job performance.

Keeping work motivation up: Why it’s everyone’s responsibility

Like any successful performance management strategy, work motivation for performance enhancement isn't a solo act. Cultivating a motivational ecosystem is a collective responsibility.

Organizations as a whole play a pivotal role in setting the stage for a motivated workforce. They are the structure that houses a culture that values employee well-being, provides growth opportunities, recognizes achievements, and sets the foundation for sustained motivation.

That said, managers greatly influence employee motivation, accounting for 70% of the variance in their team’s engagement and performance. But motivation isn’t just a top-down phenomenon, as motivation comes alive through individual employees. By taking ownership of their work, participating in setting the right goals, and actively seeking opportunities for growth, they contribute not only to a motivated mindset but also to a positive peer pressure effect. Remember — motivation is not just a task; it's a shared responsibility. Together, we create workplaces that inspire.

The Workleap solution: Using technology to increase work motivation

Employee performance motivation can be seen as both an indicator of performance and a driving force. It serves as a guide to gauge how well your management strategies are fairing and what needs to be adjusted to reach optimal levels across the team.

Keeping your eye on motivation levels is a day-to-day battle. But there are tools built to help you manage the ups and downs without breaking a sweat and keep your finger on the pulse. That's where Workleap’s Officevibe comes in.

Part of our many workplace solutions, Officevibe is a performance management software designed with both managers and employees in mind. From seamless goal-setting features to real-time feedback mechanisms, it’s a management tool designed to elevate motivation and, ultimately, job performance.  Explore how Officevibe prioritizes performance engagement and motivation to enhance your workplace.

Equip HR and managers with tools to engage, recognize, and drive performance.

Related content

When you hear "performance review," what comes to mind? As a manager, do you think of it as a once-a-year task that's just part of your checklist? Or perhaps, do you think of it as a laborious process with no clearly useful output?

Rest assured; the performance review process can be utilized strategically and absolutely be done in a way that is structured, effective, and impactful.

In this article, you'll find your ultimate guide to employee performance reviews. We'll walk you through the essential steps involved in conducting effective performance reviews and provide guidance on what a successful review should look like — before, during, and after. When done right, they can contribute to employee growth, development, and higher business performance.

Here is everything you need to conduct successful employee performance reviews

What is an employee performance review?

Let's first cover the basics. At its core, a performance review is a structured process that evaluates an individual's job performance and provides constructive feedback. Performance reviews are an essential part of the performance management process and support goal-setting, monitoring, and accountability.

Traditionally, a performance review has been an annual event, but in the modern workplace, with continuous performance management gaining traction, performance reviews have taken different forms — be it regular check-ins or ongoing feedback to foster employee development and improvement. In this new era of performance management, managers become more like coaches who empower their employees to reach their full potential.

👉 Find our guide to the modern way of conducting performance reviews with insightful tips and case studies to get inspired.

Why are employee performance reviews important?

Performance reviews don't have to be complicated, just as long as you don't undervalue their power either. They offer numerous benefits for both individuals and organizations at every level. They:

  • Improve communication
  • Identify strengths and weaknesses
  • Facilitate goal setting
  • Enhance employee engagement
  • Strengthen employee-manager relationships

By investing in performance reviews, you pave the way for continuous improvement and foster a more positive work culture.

Key elements of an effective performance review

Performance reviews play a crucial role in driving employee growth and development while contributing to higher business performance. To conduct impactful performance reviews, it's essential to incorporate key elements that foster a supportive, collaborative, and ultimately thriving environment.

Here are the key elements of an effective performance review process:

Frequent review cycles

Break away from the anxiety-inducing annual performance review and normalize conversations about performance. Implementing regular review cycles allows for ongoing feedback, ensuring employees stay on track and have the opportunity to grow continuously.

For example, quarterly or monthly check-ins provide timely feedback and help address any performance gaps promptly.

Two-way conversations

Performance reviews shouldn't be one-sided. By involving employees in two-way conversations, you demonstrate that their opinions and insights are valued, fostering a sense of ownership and engagement.

Encourage open dialogue and create a space for employees to share their perspectives, offer suggestions, and actively participate in the review process.

Focused on improvements

Modern performance reviews shift the focus from dwelling on past mistakes to emphasizing growth and development. By adopting a forward-thinking approach, you inspire a growth mindset and create a culture that supports continuous learning and development.

Encourage employees to reflect on their experiences, learn from them, and set goals for improvement.

Transparent and honest

Transparency and honesty are paramount in fostering trust between managers and employees. Establish clear communication channels to ensure employees understand how their performance is being assessed and how feedback will be provided.

Transparency also involves clearly communicating the evaluation criteria and ensuring employees have access to the necessary resources for improvement.

Fair and objective review process

A fair and objective review process is essential for employee morale and engagement. Use standardized evaluation criteria that are consistently applied across the organization. This helps maintain fairness and ensures that employees feel their performance is evaluated on an equal basis.

Objective evaluations foster trust and provide employees with a sense of confidence in the review process.

How to prepare for a performance review

To conduct an effective performance review, managers need to prepare in advance. Here are the key prep steps to get ready:

1. Align on performance evaluation criteria

Performance evaluations require a clear understanding of the criteria and metrics used to assess employee performance. It's essential for managers and employees to have a shared understanding of what constitutes good or poor performance.

For example, you might establish criteria such as meeting project deadlines, demonstrating strong communication skills, or displaying proactive problem-solving abilities. By aligning these criteria, you can ensure fairness and consistency in your evaluations.

2. Gather employee data and examples

To provide meaningful performance feedback, gather relevant qualitative and quantitative data, as well as examples that illustrate an employee's performance.

There are different methods of performance evaluation, all of which can be pooled to build a comprehensive performance picture. Qualitative data can come from employee self-evaluation, peer reviews, or supervisor assessments. Whereas quantitative data can come from sales figures or other productivity metrics.

By collecting a range of data and examples, you'll have a well-rounded view of the employee's performance that considers all factors — not just numbers.

3. Use a performance review template

Templates exist for a reason. They provide a pre-existing structure from which you can build on and customize. They also save you time!

Performance review templates provide a set of targeted questions that guide you through each aspect of the review, ensuring you cover all relevant areas with your employee. Using a template saves prep time and helps maintain consistency across each team member's evaluation. It also ensures that no important topics or questions are overlooked.

Officevibe includes performance review templates designed to make the review process even more streamlined, effective, and data-driven.

A preview of Officevibe's employee performance review template
Use performance review templates in Officevibe.

4. Prepare a meeting agenda

Before the performance review meeting, create a detailed agenda to guide the discussion. Outline the specific topics you want to cover, such as achievements, areas for improvement, and future goals. Consider including specific examples or projects to discuss during the meeting.

Having a clear agenda helps keep the conversation focused and ensures that all important points are addressed. It also shows employees that you have taken the time to prepare and value their performance.

👀 Check out our one-on-one meeting agendas that cover most manager-employee scenarios, including performance reviews, performance improvement plans, career development, and more!

5. Schedule your performance review meeting

Set a date and time for the performance review that works for both you and the employee. Choose a time when you can give your undivided attention and create a comfortable environment for open and honest conversation.

Avoid scheduling the review during particularly busy or stressful periods to ensure you can devote sufficient time and attention to the discussion. Scheduling the meeting in advance demonstrates your commitment to the employee's growth and development.

By following these steps and adequately preparing for the performance review, you set the stage for a productive and valuable discussion with your employees. Effective preparation ensures that you have the necessary information, structure, and focus to provide meaningful feedback and pave the way for future growth.

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How to conduct an employee performance review

Now that you're prepared, let's explore how to conduct an effective performance review. This is the time to engage in a productive conversation that supports employee growth and development.

The following guidelines provide the performance review framework you need to promote employee development, foster positive relationships, and drive organizational success:

1. Set a positive and constructive tone during the review

Approach the review with a supportive and coaching mindset. It's critical to create a safe space for open dialogue, which fosters collaboration much better than when employees don't feel like they have input. Remember that the goal is to empower employees in their future performance by emphasizing what they are capable of rather than reinforcing what they may not be doing well enough.

2. Share positive feedback and recognition

Similar to the compliment sandwich approach, balancing positive feedback with areas for improvement can go a long way. Make sure to share your own feedback and words of acknowledgment to strengthen your manager-employee bond. Additionally, pass on any feedback you received from other colleagues or leaders, which could help the employee feel valued and appreciated.

3. Offer constructive feedback

Discuss any performance challenges or areas of underperformance directly and constructively. By framing things in a constructive way and using specific examples to illustrate your points, you provide more actionable solutions for growth. Navigate difficult conversations with empathy and a focus on finding solutions together.

Need the inspiration to find high-quality feedback? Here are 22 constructive feedback examples and tips to help you deliver feedback that gets results.

4. Give specific examples

By providing specific examples, you can ensure clarity and facilitate productive discussions. Make sure to back up your feedback with concrete examples to make it more impactful and actionable. Contextualizing feedback with current and past performance examples, helps employees understand the specific behaviors or situations that need improvement or reinforcement.

5. Address performance challenges

During the review, address any performance challenges or areas of underperformance directly and constructively. There are many ways to approach poor work performance issues, just remember to lead these conversations with empathy and a focus on finding solutions. By addressing challenges head-on, you can work together with the employee to identify strategies for improvement and growth.

Granted, some conversations are a little bit more difficult than others. Hey, managers are only human. Read our difficult conversation tips to ensure the message (and solution) isn't getting lost in translation.

6. Listen actively

During the performance review, practice active listening to show genuine interest in the employee's perspective. Pay attention to their thoughts, concerns, and aspirations. By actively listening, you create an environment where employees feel heard and valued, fostering trust and engagement.

Active listening is definitely one of those skills that can help anyone in all areas of life — not just at work! So read our tips on how to practice the art of good listening.

7. Define the next steps

Collaborate with the employee to identify actionable next steps. This could look like:

  • Creating a development plan
  • Setting clear goals for improvement
  • Adjust existing performance targets as necessary

By involving employees in the process of defining the next steps, you empower them to take ownership of their growth and development.

Remember, conducting a performance review is not just a one-time event but part of an ongoing performance management system. Ultimately, ensuring continuous feedback and regular check-ins throughout the year helps set, align, and adjust employee goals when appropriate, which contributes to employee growth and success.

What to do after a performance review

The performance review doesn't end with the meeting. Here's what you can do to ensure continuous improvement and growth.

1. Follow up on the next steps

After the performance review, it's crucial to stay involved and provide ongoing support. Follow up on the next steps that were identified during the review. Schedule frequent one-on-ones and other touchpoints to monitor progress and measure results. This demonstrates your commitment to the employee's growth and helps ensure they are on the right track toward achieving their goals.

🤔 Not sure how often to schedule one-on-ones? Find your best formula for one-on-one frequency.

For example, if one of the next steps identified during the review was for the employee to improve their time management skills, you can schedule a follow-up meeting a month later to discuss their progress. During this meeting, you can ask specific questions about their strategies for improving time management, inquire about any challenges they may have encountered, and provide additional guidance or resources if needed.

By following up on next steps, you show that you are invested in your employees' success and provide an opportunity for course correction or further development.

2. Keep the performance conversation going

Embrace the beauty of continuous performance cycles by conducting regular check-ins and one-on-one meetings. These ongoing conversations provide opportunities to discuss progress, address challenges, and provide timely feedback. By maintaining an open line of communication, you can support employees in their growth journey and ensure that performance remains a priority.

For example, you can schedule bi-weekly or monthly one-on-one meetings with your employees to discuss their ongoing projects, address any obstacles they may be facing, and provide guidance or feedback. These meetings create a space for employees to share their achievements, seek guidance on their work, and discuss any new challenges that may have arisen, to assess at your next employee performance review. By keeping the performance conversation going, you demonstrate your commitment to their development and create an environment where continuous improvement is encouraged.

Officevibe supports continuous performance management. This feature provides tools and resources to facilitate ongoing feedback, goal tracking, and one-on-one meetings!

Effective performance review phrases to use in your next review

Crafting meaningful feedback is key to a successful performance review. Here are some examples of performance review phrases, be them appraisals or constructive, to inspire your next review:

  • Creativity: "Your innovative thinking has led to impressive solutions, pushing our team to new heights."
  • Communication: "Your clear and concise communication style has greatly improved team collaboration and project outcomes."
  • Accountability: "You consistently take ownership of your responsibilities, delivering results with a high level of accountability."
  • Productivity: "Your exceptional time management skills and efficient work habits have significantly increased productivity within the team."
  • Collaboration: "Your collaborative approach fosters a positive team environment, encouraging open communication and idea-sharing."
  • Coaching: "Your dedication to mentoring team members has empowered them to grow and excel in their roles."
  • Areas of improvement: "To further enhance your performance, focusing on improving your presentation skills will help you engage stakeholders more effectively."
  • Problem-solving: "Your analytical thinking and resourcefulness have consistently resulted in creative problem-solving and successful outcomes."

Again, following up on any performance feedback with specific examples will make the feedback itself more impactful by giving it context. This will also show the employee you gave the feedback thought. For example, you could pair praise about problem-solving with something along the lines of: "Last month, when we had an issue with project X, you managed to fix this by doing A, B, and C and that ensured we could deliver on time! Thank you."

⭐️ Find more examples of employee feedback that creates an impact, especially relating to more sensitive issues like the need for additional training or failing to meet deadlines, and best practices for delivering them.

Use performance management software

Theoretically, you can master your performance review approach all on your own. Logistically, however, there are ways you can make the entire performance management process infinitely easier for yourself (and your employees).

Performance management software like Officevibe turns the review process into a fun and dynamic aspect of the employee experience. With data-driven features such as goal setting, continuous feedback, and performance tracking, it simplifies, streamlines, and enhances the entire performance review process, making it fair, efficient, and engaging for both managers and employees.

By utilizing performance review software, you can maximize the benefits of performance management, foster employee development, and cultivate a positive work culture.

Elevate growth, engagement, and success with Officevibe

Mastering the art of employee performance reviews is essential for managers looking to drive growth, engagement, and success within their teams. By following the key steps outlined in this guide, you can conduct effective performance reviews that inspire improvement, empower employees, and contribute to overall organizational success.

Remember, performance reviews should be a collaborative and continuous process that prioritizes growth, feedback, and open communication. Embrace the opportunity to support your employees' development and create a culture of excellence!

MONTRÉAL — Nov. 25, 2024 — Workleap, a leading Canadian software company behind products that empower 20,000 companies in more than 100 countries to build better employee experiences, announces its fall platform release introducing new solutions and integrated features into an all-in-one simple-to-use platform. This release marks a new milestone in Workleap’s ongoing commitment to transform the employee experience by empowering HR leaders to drive organizational performance and achieve business goals.

Workleap’s comprehensive platform helps HR lead organizations to thrive in the modern setting of hybrid, remote, and distributed work environments. The consolidated solution for understanding employee engagement, driving performance, and developing employees is the best add-on to your existing HRIS and HR technology, allowing companies to add simple experiences across the employee lifecycle. Bringing these functions together in one platform, Workleap enables HR professionals to create a more responsive, agile and employee-centric work environment.

What's New

  • Workleap Performance streamlines performance management reviews and enables HR teams to guide managers to provide meaningful feedback, align teams with business goals, and easily track progress—all in one place.
  • Workleap Pingboard, an intuitive org-chart, visualization, and company building solution, will be integrated within the Workleap platform before the end of the year.
  • Integrated tools to help HR: Easily visualize employee engagement data within your org chart, streamline onboarding and learning workflows, accelerate content creation with AI designed for HR, and launch custom surveys across the employee journey.
  • Unmatched value: Game-changing bundled pricing lowers the barrier for HR teams of any size to enhance the employee experience.

Why It Matters

Hybrid work has completely reshaped the role of HR. It’s no longer just about managing employees—it’s about building the right frameworks, fostering authentic connections, and leveraging tools that drive meaningful outcomes,” said Simon De Baene, Co-founder and CEO of Workleap. “At Workleap, our mission is clear: make work simpler. The Workleap platform brings together the tools HR teams and leaders need to focus on what matters most—creating workplaces where people feel supported, connected, and empowered to grow. By continuing to invest in our platform, we’re accelerating innovation with solutions like Workleap Performance—designed to be simple, effective, and built to keep HR and leaders ahead as the future of work evolves.”

To learn more about Workleap’s employee experience platform, visit workleap.com.

About Workleap
Workleap is the best add-on to your HRIS to build better employee experiences. The all-in-one Workleap platform empowers organizations to make work simpler by unifying onboarding, engagement, performance, and development —in one platform.

Workleap is a Montréal, Canada-based company building the operating system for hybrid work—unifying the experience to streamline talent management and scale productivity tools across 20,000 companies in more than 100 countries.

Media Contact
Jaclyn Pullen
PANBlast for Workleap
workleap@panblastpr.com

At Workleap, we believe that strong employee experiences stem from three core HR actions:  

  • Understand how your employees feel to make them feel heard.  
  • Help managers to connect their teams and drive them to perform.  
  • Develop your employees, grow their careers, and help them deliver for your business.  

HR work should be human work, supplemented by the right tools.    

It sounds simple (and appealing, no?), but the reality is, finding a simple software solution to unify and streamline this work is like finding a needle in a haystack.   

Refreshingly simple employee experience software  

According to HR.com's State of Today's HR Tech Stack and Integrations 2024 report, 37% of respondents are juggling five to eleven (or more) paid HR solutions in their tech stacks. Your job is certainly complex — but the last thing you need is to manage endless tools and increase costs.  

Workleap's employee experience platform brings the simplicity you're looking for — one solution to unify and streamline everything you need understand your people, connect teams, drive performance, and develop careers. 

Engagement surveys, anonymous feedback, performance management, new employee onboarding, learning management, and career progression — yes, all of this, in one place! It seamlessly integrates with your existing HRIS, adding a layer of simple (and consistently used) experiences. 

And with such a breezy setup, you finally have the breathing room to collect the right inputs, take time to analyze and reflect, and plan concrete actions.  

Hybrid work has completely reshaped the role of HR. It’s no longer just about managing employees—it’s about building the right frameworks, fostering authentic connections, and leveraging tools that drive meaningful outcomes. At Workleap, our mission is clear: make work simpler. The Workleap platform brings together the tools HR teams and leaders need to focus on what matters most—creating workplaces where people feel supported, connected, and empowered to grow. By continuing to invest in our platform, we’re accelerating innovation with solutions like Workleap Performance—designed to be simple, effective, and built to keep HR and leaders ahead as the future of work evolves. - Simon De Beane, CEO and Founder at Workleap 

A main takeaway from the HR.com report is that employee experience is the top priority that businesses want to address with their tech stack. Over half of respondents don't have any capabilities at all!   

We know you know it's time to boost your employee experience. And here's how you do it.   

Understand your people. Make them feel heard.  

Listening is a basic human skill — but in the HR context, it's taken to a whole new level. 

Continuous employee listening involves:   

  • Providing a safe space for employees to answer questions and provide feedback   
  • Acknowledging and analyzing employee responses  
  • Actioning on employee feedback and communicating changes  

Ensuring your people feel heard is a key element of employee listening. As McKinsey senior partner, Carolyn Dewar, says: “You need to genuinely listen and learn, because the organization will sense if you are asking questions but not interested in the answers.” 

While there are many moving parts, continuous listening should be top priority because it goes hand in hand with one of HR's key metrics, employee engagement. In fact, highly engaged employees are three times more likely to say they feel heard at their workplace (92%) than highly disengaged employees (just 30%).   

Good news is, there are tools out there that help you collect constant feedback, regardless of location or time zone.   

How Workleap helps amplify your listening skills   

In a recent Workleap webinar, we brought in HR experts to break down effective listening. (Here's the link to the guide they created for attendees.)  

During the webinar, we talked about the how: How can HR leaders hear and analyze the perspectives of hundreds (or thousands) of employees? Their answer? Find yourself a really good survey and feedback tool.   

Cue: Workleap Officevibe’s engagement surveys and anonymous feedback.  

Both tools offer a safe space and an easy user experience to increase employee participation rates, which means greater insights for you! More recently, we updated our pulse survey tool to enable flexible listening. Now, you can deactivate or add custom questions to help you measure what matters to your organization. 

My team and I enjoy using Workleap Officevibe because we can instantly view our department's engagement temperature while continuously addressing learning and implementing strategies based on employees' voices. - Sivakumar Muniandy, Head of Singapore Contact Centre Operation, AIA Shared Services 

To close the loop, we recommend sharing updates with your people on what you're hearing and doing to address their needs. Open communication is key!  

Connect teams and drive performance 

Patrick Lencioni, author of The Five Dysfunctions of a Team: A Leadership Fable, captures the power of alignment and connection perfectly when he wrote: 

“If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.” 

When your people are connected, you’re a force to be reckoned with. Without this, the business goes nowhere. People work inefficiently. Decisions are made more slowly. Alignment ensures everyone works in lockstep. And that can make a big difference on revenue. 

What can you do, as an HR leader of a hybrid organization, to connect your teams from the comfort of your home office? Read on.  

How Workleap helps you connect and drive performance 

When you crack the code for driving alignment, you'll discover endless opportunities. There are many ways to get individuals and teams together and moving in the same direction.   

One way is through performance management. Once organizational goals are defined, then all other individual and team goals can feed this North Star.   

The reality is, however, that many HR pros are struggling to find a performance management solution that blend the flexibility needed to adapt to changing needs with the simplicity and user-friendliness that fosters widespread adoption and efficiency. 

With our new Workleap Performance product, you can finally have a flexible and customizable framework to build performance cycles that fit like a glove. You can easily customize questions and evaluation criteria that align with your organizational goals, mission, and values — while still ensuring a consistent and fair process across managers and teams.   

Another way to align people — that's especially valuable for hybrid or remote workforces and incredibly easy to implement — is by helping people connect with the right collaborators across their company. A tool as simple as a dynamic org chart and employee directory can foster faster relationships by showing who you need to speak with to progress your work.   

With Workleap Pingboard you can instantly improve alignment by fostering connections between employees, streamlining resource planning, and improving internal communications.   

Foster continuous learning and development  

Employees care about learning, development, and growth opportunities. This isn't new news.   

We've seen the data, too. When an organization provides these opportunities, great talent flocks and they stick around. According to the LinkedIn Workplace Learning Report 2024, organizations with strong learning cultures have a +57% retention rate and +23% internal mobility rate.   

Talent development starts from day one and it can be tackled with a strong onboarding process. Fresh training and courses will keep people engaged and growing.   

But we know the behind-the-scenes work of an L&D program — planning, managing, and tracking — can be time-consuming, hard to scale, and frustrating to maintain.   

How Workleap helps you develop talent at scale  

The secret to scaling your learning, development, and growth programs is leveraging AI, tried-and-tested templates, and other tools that remove the heavy lifting, so you can focus on the big picture: building a culture of continuous learning.   

Workleap Onboarding, Workleap LMS, and Workleap Skills all offer templates, automation, and AI to streamline manual admin processes and reduce busywork.  

Need to create new safety training? Hop into Workleap LMS and leverage AI to create a course outline in minutes with a few simple prompts. Want to integrate this course into your new hire's onboarding plan that you just built in Workleap Onboarding? Easy peasy! 

Unifying these product experiences isn’t just great for you — it also helps new hires transition smoothly from onboarding to role-specific training.  

When onboarding, training, and career plans are easier to create and manage, you'll see higher engagement — from your HR team, managers, SMEs, and employees. 

All you need to build impactful employee experiences 

With Workleap's unified platform, you have all you need to tackle the key areas of the employee experience:  

  • Understand how your employees feel to make them feel heard with Workleap Officevibe 
  • Help managers connect their teams and drive them to perform with Workleap Pingboard and Workleap Performance.  
  • Develop employees, grow their careers, and help them deliver for your business with Workleap LMS, Workleap Onboarding, and Workleap Skills 

Let's get back to the work we love to do, simply.