Employee Engagement

Picture this: You’re a leader at a company that never asks employees for their opinions. Employee engagement is low, turnover is high, and every day feels like putting out fires instead of building a high-performing workplace. Sounds messy, right? Just like a car running on empty, an organization without feedback can’t go too far.  
 
Employee feedback is the fuel that powers organizational growth. It highlights strengths, reveals areas needing improvement, and guides strategic decisions. Without it, companies miss critical insights that can drive performance and innovation. 

In this article, we’ll delve into how effectively collected and actioned employee feedback can drive progress. We’ll explore the strategic importance of feedback, best practices for gathering and analyzing it, and how to turn insights into actionable steps that transform your organization. From real-world case studies to overcoming common challenges, by the end, you’ll be equipped with the tools to leverage feedback and drive positive change in your company. 

The strategic importance of employee feedback

Employee feedback serves as a mirror that reflects both strengths and weaknesses. Companies can gain deep insights into their operational efficiency, workplace culture, and overall employee satisfaction by actively seeking and acting on employee feedback. This information is crucial for continuous improvement and strategic decision-making.

Identifying strengths and weaknesses in your organization 

Employee feedback provides a frontline perspective that management might otherwise overlook. It highlights what the organization is doing well — such as effective communication, supportive management, and strong team collaboration — and where it falls short. For example, feedback can reveal systemic issues like inadequate training, lack of career development opportunities, or poor workplace morale. Addressing these weaknesses straightaway can prevent larger problems down the line. 
 
But feedback isn’t just about pointing out flaws. Positive feedback can help identify areas of strength that leaders can leverage for competitive advantage. For example, if employees consistently praise a particular manager's leadership style, those practices can be modeled and promoted throughout the organization. 

The link between employee feedback and organizational performance

The connection between employee feedback and organizational performance is well-documented. Feedback fuels a cycle of improvement that enhances employee engagement, productivity, and, ultimately, business outcomes. When employees feel their voices are heard, they are more likely to be engaged and committed to their work. And 78% of Workleap Officevibe respondents agree that the feedback they receive helps them grow and develop.  

According to Salesforce, employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work. This empowerment increases productivity and innovation, as employees are motivated to contribute their best ideas and efforts. 

Gallup's research supports this, showing that effective feedback on managerial strengths leads to an 8.9% increase in profitability. Managers who receive constructive feedback can better align their strategies and leadership styles to meet their team's needs, resulting in higher performance and financial returns. 

Furthermore, a Harvard Business Review study found that 92% of respondents believe that even negative feedback, if delivered appropriately, enhances performance. This number underscores the importance of a feedback-rich culture where open communication and continuous improvement are prioritized. 

Collecting effective employee feedback

Employee feedback is crucial, but how do you collect it effectively? Let's get into best practices and tools for gathering honest and valuable feedback.

7 best practices for gathering employee feedback

  1. Surveys: Efficient for gathering large amounts of data quickly. Make sure questions are well-designed to yield useful insights. 
  1. One-on-one meetings: Personal and direct, allowing for deeper conversations and nuanced feedback. 
  1. Feedback apps: Facilitate real-time, continuous feedback among team members. 
  1. 360-degree feedback: Collects feedback from various sources, providing a holistic view of performance. 
  1. Exit interviews: Offer valuable insights from departing employees about the work environment and reasons for leaving. 
  1. Town hall meetings: In this open forum, employees can ask questions and provide feedback to the management team. 
  1. Observation: Managers or HR teams can observe employees in their work environment to gather feedback, particularly useful for understanding team dynamics or identifying operational issues. 

Creating a safe space for honest feedback 

For feedback to be valuable, employees must feel safe sharing their thoughts. Anonymity is crucial in this regard. Employees are more likely to be honest when they know leadership cannot trace feedback back to them. Additionally, fostering a culture of openness and trust, where feedback is seen as a tool for growth rather than criticism, is essential.

💡Learn more about Psychological safety: the key to high-performing teams 

Timing and frequency of collecting feedback

Feedback should be collected regularly to remain relevant and actionable. Practical approaches include quarterly surveys, monthly suggestion reviews, and ongoing one-on-one meetings. This continuous feedback loop helps organizations stay attuned to employee needs and concerns, allowing for timely interventions.

Tools and technology for collecting feedback 

Introducing the right tools can significantly enhance the feedback collection process. Workleap's feedback tools are designed to streamline and optimize this process. Our platform offers features like anonymous surveys, sentiment analysis, and real-time feedback dashboards, making gathering and interpreting employee insights easy. 

Officevibe's Feedback Topics feature, based on an AI model, indicates that 'deadline' is the main trending topic.
Powered by AI, Workleap Officevibe's Feedback Topics report helps HR leaders and executives get a 360-degree view of what employees are saying.

Analyzing and actioning employee feedback

Collecting feedback is only the first step. The real value comes from analyzing and acting on it. 

Analyzing feedback for actionable insights 

Techniques like sentiment analysis and thematic analysis can help identify common themes and overall employee sentiment. Workleap’s engagement analytics simplify this process, categorizing feedback, highlighting trends, and providing visual summaries. 

Organizations can gain insights into various aspects of their operations by using Workleap’s tools to analyze employee feedback data. For example, feedback might reveal that employees feel underappreciated, leading to the implementation of a recognition program. Alternatively, consistent feedback about insufficient training could prompt the development of a more robust onboarding process. 

Turn feedback into action

Once feedback is analyzed, the next step is to act on it. Here’s a structured approach: 

  1. Prioritize feedback: Categorize feedback into themes and identify the most critical issues based on impact and frequency. 
  1. Set clear goals and objectives: Define specific, achievable, and time-bound goals for addressing each issue. 
  1. Assign responsibilities: Designate tasks to appropriate team members or departments to ensure accountability. 
  1. Develop a detailed action plan: Outline steps, resources needed, timelines, and success metrics. 
  1. Communicate the plan: Summarize feedback received, actions to be taken, timelines, and opportunities for further feedback. 
  1. Implement the plan: Follow the established timeline and address assigned tasks, with regular check-ins and updates. 
  1. Monitor progress and make adjustments: Continuously monitor progress, collect follow-up feedback, and adjust strategies as necessary. 
  1. Evaluate and report outcomes: Compare outcomes to success metrics, report improvements and lessons learned, and outline the next steps. 

Driving organizational change with feedback 

Companies, both big and small, can revolutionize their success by tapping into employee feedback to drive strategic decisions.  
 
Take Netflix, for example, which has embedded a continuous feedback culture into its daily operations. They emphasize the importance of ongoing, constructive feedback and have trained their employees on how to give and receive it effectively. This practice has helped align everyone with the company's goals and values, fostering a sense of ownership and responsibility among employees. The continuous feedback loop at Netflix strengthens the team and ensures that everyone is working towards the company's vision. 

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Company Spotlight: Thirdbridge's success with feedback-driven changes 
 
Thirdbridge, a global research firm, successfully implemented feedback-driven changes using Workleap's Officevibe. Their journey highlights the transformative power of a healthy feedback loop in fostering a positive work culture and enhancing organizational performance. 

Feedback culture  
 
Director of Operations Alexandre St-Aubin emphasizes the importance of normalizing constructive feedback within the company culture. This feedback loop became integral to continuous improvement and employee engagement. As he noted, “Using Workleap Officevibe was the first step in building this feedback culture” at Thirdbridge. 

Quantifiable improvements  
 
The implementation of Workleap Officevibe led to key measurable improvements: 

  • Enhanced communication: Regular feedback made communication during one-on-one meetings smoother, as issues were already flagged in surveys. 
  • Increased employee satisfaction: Employees felt heard and valued, which translated into higher satisfaction levels.  
  • Proactive problem-solving: The Talent and Culture committee used feedback data to address minor and major issues, such as revamping the performance management program based on employee dissatisfaction. 

 
Read the full story, including a look at Thirdbridge’s impressively high engagement scores with Workleap Officevibe. 

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Overcoming challenges in implementing feedback processes

Collecting and actioning feedback is not without its hurdles. Here are some common challenges and solutions organizations face: 

{highlight}Challenge{highlight}: Low response rates
{highlight}Solution{highlight}: Communicate the purpose and importance of feedback, and consider offering incentives.

{highlight}Challenge{highlight}: Fear of repercussions
{highlight}Solution{highlight}: Ensure anonymity and build trust by fostering a culture of growth rather than criticism.

{highlight}Challenge{highlight}: Lack of anonymity
{highlight}Solution{highlight}: Use anonymous surveys and modern feedback tools to increase honesty.

{highlight}Challenge{highlight}: Ineffective feedback tools
{highlight}Solution{highlight}: Implement and regularly update advanced feedback tools like pulse surveys and sentiment analysis software.

{highlight}Challenge{highlight}: Lack of follow-up
{highlight}Solution{highlight}: Regularly update employees on how their feedback is being used and what changes are being implemented.

{highlight}Challenge{highlight}: Volume of data
{highlight}Solution{highlight}: Leverage data analytics tools to manage and analyze large volumes of feedback efficiently

{highlight}Challenge{highlight}: Resistance to change
{highlight}Solution{highlight}: Involve employees in planning and decision-making and provide training to help them adapt to changes.

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When you get right down to it, your employees are speaking — make sure you’re listening. Workleap Officevibe's employee feedback tools make it a whole lot easier to collect honest insights anonymously so that you can get a handle on what's really going down. Understand sentiment, track it over time, and use data to make strategic decisions that drive your organization forward.

Try Workleap Officevibe for free today

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The transformative power of employee feedback

Employee feedback is more than just a tool — it's the fuel that powers organizational growth and transformation. By actively seeking and acting on feedback, you can unlock insights highlighting your company’s strengths and pinpoint areas needing improvement. 

Harnessing employee feedback isn’t just about collecting opinions — it's about driving continuous improvement and fostering a high-performing culture. Integrating feedback into daily operations (with the guidance of tips shared in this article) ensures your organization is agile, innovative, and aligned with employee needs. 

Ready to transform your organization with the power of feedback? Try Workleap Officevibe's simple tools designed to streamline the feedback process, making it easier to collect, analyze, and act on employee insights. From anonymous surveys to AI-powered sentiment analysis, Workleap provides the resources to build a feedback-rich culture and drive transformative change in your organization.

Feedback is an essential communication tool for productive and thriving teams. Employees can leverage feedback to understand their roles and overall performance. Managers can use feedback to guide teams toward improvement. And peers can share feedback to foster a culture of continuous learning and mutual development within the workplace. It’s a win-win for everyone.

There are different types of feedback — constructive feedback to address points of improvement and positive feedback to reward exceptional performance, for instance. Both are necessary for a healthy, balanced working environment. 

But positive feedback, especially, has a huge impact on morale and productivity: As per Gallup’s Workhuman Report, employees who receive regular praise and recognition are up to 20% more productive. So how can managers tap into positive feedback better? 

This article covers everything there is to know about positive feedback — why it’s a key managerial tactic for performance management, techniques on how to deliver effective positive feedback, and context examples to take inspiration from.

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The benefits of positive employee feedback

Positive feedback on employee performance can be powerful — a means to enable employees to put their best foot forward and feel accomplished every day. It helps reinforce behaviors and actions that benefit employees, teams, and the organization. Positive feedback is vital to building an encouraging, thoughtful work culture and overall level of happiness in the workplace.

Positive feedback helps motivate employees, communicating that their contributions are valued. From improving productivity, upping employee engagement, and fortifying workplace relationships, the benefits of this particular type of employee feedback are innumerable.

Benefit #1: Increases employee engagement

Positive employee feedback (or positive reinforcement) makes people feel good and can create a stronger connection between employees and management. Praise helps employees feel more confident and engaged in their responsibilities. Employees who feel engaged are more likely to collaborate well with peers, produce better work, and participate in problem-solving.

Benefit #2: Supports a high standard of work

Positive feedback underscores company standards and values. It lets employees know when their behaviors and quality of work are meeting company expectations. Communicating clear organizational standards through positive feedback gives employees direction, encouraging them to put in the extra effort where it matters.

Employees are 3.6 times more likely to strongly agree that they are motivated to do outstanding work when their manager provides daily (vs. annual) feedback. - Gallup, How Fast Feedback Fuels Performance

Benefit #3: Helps reduce turnover

A high turnover rate can be devastating for a business — we’re talking about decreased productivity, reduced morale, and costs relating to hiring and training new staff. Since positive feedback improves employee engagement, performance, and retention, it can also help reduce short and long-term turnover.

Benefit #4: Improves company reputation

If a particular workplace gains a reputation as being a negative and highly critical place, it's less likely to retain existing employees or attract sought-after talent. A culture of positive feedback builds a corporate image that people want to be a part of.

Benefit #5: Encourages desired behaviors

Both positive and negative feedback can effectively shape employee participation and promote specific behaviors. Praise, in particular, makes employees feel good — which encourages repeating the behavior that prompted the praise just like a reward system. Managers who want to encourage an entire team to work harder can reward the extra efforts of a few team members, demonstrating success by example.

Benefit #6: Boosts employee morale

Positive employee feedback, even if seemingly benign, can have a significant impact on employee morale. Praise and recognition can provide the extra determination and confidence boost needed to help employees keep going during more challenging periods of work. 

Benefit #7: Fosters a positive work environment

Positive feedback creates a culture of open communication, support, and empowerment — and makes for an environment that’s a pleasure to work in. This, in turn, leads to happier employees — and happier employees deliver better quality work than unhappy employees.

More than a quarter of employees feel like they don’t receive feedback frequently enough to help them understand how to improve. And 22% are unsatisfied with their direct manager’s feedback frequency. - Officevibe survey data

16 positive feedback examples for managers

Effective feedback stems from good communication skills. Positive feedback needs to be sincere, meaningful, and thoughtful. A manager’s challenge is to make positive employee feedback as personal as possible to have an impact.

Who likes working from scratch? Professional feedback templates are a great base for managers to work off of. By keeping a few key positive employee feedback examples on hand, managers have a reference point to build on and deliver their own employee feedback.

Find below positive employee feedback for different contexts.

Positive feedback examples for leadership

Some employees show strong leadership skills, rising to the occasion when their team needs them the most. Encouraging these skills can prompt these individuals to consider a leadership role in the future.

Employee positive feedback examples for leadership include:

  • I admire how you guided the team through this challenging project. It's reassuring to know that the team has someone like you who they can rely on that will encourage them to excel.
  • We've seen notable improvements in employees' performance since you took over the team's leadership. Everyone seems to be more engaged and ready to work, and we look forward to seeing what you do in the future.
  • Great job working as a leader in the team. Your proactive approach and strong leadership capabilities show you're set for more leadership roles in the future.

Positive feedback examples for acknowledging job performance

The secret of effective feedback is to reward employees whenever you see them doing a good job. It’s highly motivating for employees to receive genuine praise for their work without having to wait for a performance review.

Praise and recognition examples when it comes to good performance:

  • I'm impressed with how quickly you completed all of your tasks. You did them quickly, and you also paid attention and avoided potential mistakes, showing that you're capable of excellent work on future projects.
  • We appreciate your insight into this unexpected problem. Your ability to come up with solutions and manage risks helped us avoid a severe crisis, and we're very happy to have such a talented and intuitive person on the job.
  • Thank you for your consistent hard work. It's reassuring to know we have such a reliable member who gives all of their tasks the attention and care they need while still prioritizing the essentials.

Positive feedback examples for highlighting team contributions

Focusing on an employee's teamwork abilities will produce more consistent results and improved productivity in current and future group settings.

Here are some examples to show these individuals that you notice their skills:

  • Thank you for keeping your team in the loop during the last project. It allowed everyone to make informed decisions and ensured that we met all our deadlines and targets. We can't imagine a team without such a strong team player.
  • Your handling of the conflict between your team members was admirable. You kept your cool and helped mediate the situation without it escalating any further. You're a vital member of this team, and we appreciate your team spirit.
  • We've noticed that you've really stepped up as the contact point for the team. You keep everyone on the same page regarding targets and help struggling team members accomplish their tasks. Your helpfulness and organizational skills have helped this team thrive.

Positive feedback examples for recognizing extra efforts

Some employees are willing to go the extra mile, and encouraging this behavior with positive feedback demonstrates to others that managers notice and reward hard work.

Here are some positive comments for employees recognizing strong efforts:

  • You put so much effort into this project, and your determination inspires the rest of us as well. You're an asset to the team, and your focus helped us go beyond our original goals.
  • Thank you for your passion and commitment during this project. While it didn't work out the way we expected, your hard work allowed us to learn valuable lessons that we can apply in future projects.
  • We noticed that you put in a lot of extra work during the past couple of weeks, and it's yielding impressive results. Your dedication is an inspiration to the rest of the team, and we look forward to seeing what you can do in the future.

Positive feedback examples for good communication

Communication is a core aspect of business to reinforce. Good communication helps employees align with the right goals, work better together, and exceed performance expectations.

Foster an attitude of camaraderie and open communication with positive employee feedback examples:

  • I noticed that you went above and beyond in keeping everyone informed of the situation this week. Your check-ins ensured that everyone knew their role and responsibilities, allowing us to overcome these challenges.
  • Thank you for always providing reports and regular check-ins on time. They help me coordinate with other teams and stay on track during the project.
  • Your strong communication ability and positive attitude helped the team come together this week. It would have been easy for some details to slip through the cracks, but your efforts helped us catch and handle potential mistakes before they became problems.

Positive feedback examples for taking the initiative

Some employees are reluctant to take risks due to potential negative consequences, but regular feedback can help strengthen employees' confidence. Taking the initiative, with the right manager's support, is a positive behavior.

Some feedback examples of how to inspire your employees to take more initiative: 

  • You demonstrated an admirable amount of initiative by taking proactive action on this project. Thanks to your problem-solving skills, we could avoid potentially costly mistakes.
  • Good work on taking on the additional responsibilities last week. It helped us kickstart this project, and we're set to finish it in record time. Thank you for your efforts.
  • Thank you for bringing the team together on such short notice to handle the problem today. I wouldn't have been able to call a meeting myself, and it's reassuring to know I have a potential leader I can rely on to take the reins when necessary.

Positive feedback examples for managing conflict

Conflict can be a driver of change and growth if managed correctly. Employees who can mediate and resolve conflicts effectively are invaluable in improving team dynamics and productivity.

Here are some examples that encourage employees to manage challenges and conflict with grace:

  • I appreciate you stepping in to solve the conflict between the team today. Your ability to compromise helped us move past the issue and allowed us to meet our deadline.
  • Thank you for cooling down the argument between your team members. By getting everyone on the same page, we were able to identify a new solution to the problem and exceeded our original goals.
  • You're doing an amazing job relating to your former peers after your last promotion. It can be tough keeping lines of communication open, but you've navigated your new responsibilities like an expert.

Positive feedback examples for customer support

The core goal of most businesses is to acquire new customers and retain new ones, so it’s important to provide positive feedback about customer service.

Here are some feedback examples to motivate employees to become customer favorites:

  • We received great feedback from your last client who said that your expert advice was exactly what they needed to make a smooth transition to our product.
  • Thank you for putting in the extra effort with the last client. They can be tricky to manage, but your patience and willingness to compromise ensure that they'll be loyal customers for years to come.
  • You've received the top customer satisfaction rating for several months in a row. Your empathetic approach works wonders, and we'd love you to share your strategy with the team.

Positive feedback examples for personal development

Employees are motivated to grow in their careers. Positive performance feedback around career development milestones encourages employees to keep their eyes on the prize.

Here are some examples of how you can acknowledge professional development and expertise:

  • I'm amazed that you could master that skill in such a short time. Your ability to receive feedback played a big role, as did your determination to succeed.
  • I noticed you put in extra work to get up to speed with the new system. It's always good to see employees show initiative and study independently, but we're also happy to provide any additional training you may need.
  • Your transition from shy intern to confident leader is inspiring and a huge motivation to the rest of the team. We look forward to seeing how you'll continue to hone your skills!

Positive feedback examples for new employees

New hires can feel overwhelmed or insecure during their first weeks in a new office. Positive feedback helps foster a supportive company culture for newcomers.

upport new team members with feedback examples like:

  • I know you're still settling in, but the team has already noted your willingness to help and eagerness to learn. You're well on your way to becoming a critical team member.
  • Thank you for sharing your insights into our onboarding process. We always appreciate employee input, and your advice helped us combat some flaws in the system.
  • Good job speaking up in the team meeting this morning. It can be intimidating for a new member to provide feedback, but your confidence and positive energy mean that you'll fit in with the rest of the team in no time.

How to give positive employee feedback effectively

There’s certainly an art to providing effective feedback. By applying the tips below, managers can confidently lead empowering feedback conversations.

Tip #1: Be specific and genuine

Managers should aim to strengthen positive habits in their team members by providing specific feedback that highlights what they did well. Vague feedback can feel generic and insincere, and employees can tell if you're giving them positive feedback simply to improve morale (not because you actually mean it). 

Tip #2: Provide timely feedback

Don't wait until the next meeting to provide positive feedback — you’ll miss the momentum where it could resonate most with employees. If managers identify good work being done, they should recognize it right away.

Tip #3: Use positive language

The words we select can make or break a delivery. Positive feedback uses positive language that is affirming and empowering — and doesn’t use “but” and “however” to negate the good sentiments of the feedback. 

Tip #4: Translate feedback into actionable steps

It's easy for a manager to say what they like or value in an employee —  but that can also feel passive. Positive feedback that is proactive shares details on how employees should move forward, be it to continue doing something good or to apply the same quality to another aspect of work.

Tip #5: Make it personal

Managers who know their team know what makes each member tick. By playing on the specific aspects of work that some employees are most proud (or even insecure) about, positive feedback can support performance at an individual level.  

Tip #6: Make it a team meeting shoutout (if appropriate)

If an employee has done something remarkable, it may be worth acknowledging their contribution publicly. However, it’s important to ensure that the employee is comfortable with public recognition, as it may backfire with shy personalities.

Positive employee feedback in team dynamics

Fostering a culture of positive feedback isn’t just beneficial for individual employees — it plays into team dynamics as well. 

Positive employee feedback is essential for creating a supportive and collaborative work environment. When colleagues regularly acknowledge and appreciate each other's efforts, it strengthens cohesion and team morale, which leads to enhanced productivity and job satisfaction. How can managers promote and integrate positive performance feedback into team dynamics?

Turn feedback opportunities into team celebrations

Creating team celebration moments to recognize collective achievements boost morale and camaraderie. Whether it's reaching a project milestone, delivering a project ahead of schedule, or generally exceeding targets — when a team takes the time to celebrate together, it reinforces the value of collaboration and shared success.

Team celebrations can be formal or informal — either a nice moment taken at the start of a weekly team status, or around a bottle of bubbly cracked open at the end of the day.

Encourage peer-to-peer recognition

Peer-to-peer recognition allows team members to acknowledge each other's contributions and achievements directly. Not only does this foster a sense of appreciation and respect among colleagues, but it also promotes a culture of support and encouragement.

Peer-to-peer recognition can take various forms — shoutouts during team meetings, handwritten notes of appreciation, or virtual pats on the back via a shared group chat.

Build a culture of team appreciation

Building a culture of appreciation starts with managers setting an example for employees. They can do so by regularly expressing gratitude and acknowledging the efforts of individuals in front of other team members. Formal recognition programs that reward outstanding performance can further reinforce a culture of appreciation.

Weaving positive feedback into the company culture comes alive through the collaboration of HR leaders and team managers. Get together to discuss strategies that will promote this message.

Embedding positive feedback practices into team dynamics allows organizations to create an environment where employees feel valued, supported, and motivated to perform at their best, together.

Two employees smile while drinking coffee and working
Seek opportunities to acknowledge small wins throughout the week with your employees.

Positive vs. constructive feedback: Is there a difference?

While they may seem similar, there are some key differences between positive feedback and constructive feedback.

Positive feedback acts as a motivational tool to enhance employee engagement with praise, whereas constructive feedback is a tool to address negative behaviors by providing actionable insights into how to address these issues.

Check this out: We’ve also written a guide to constructive feedback, with examples and tips for managers.

What about negative feedback?

Negative feedback can be good feedback for employee performance. That said, just like there's a time and place for positive feedback — there’s a time and place for negative feedback too. 

Often well-intentioned, receiving negative feedback (or feedback perceived as negative) can sting. While it's a vital tool for correcting problematic behavior, it can also result in employees avoiding managers who appear too critical. Thankfully, positive reinforcement can balance things out. 

The purpose of negative feedback

Negative or corrective feedback refers to identifying and correcting mistakes or wrong behaviors. Employees regularly make mistakes, but it can be tough to change their behavior until they know they're doing something wrong. Negative feedback, when delivered effectively, highlights exactly what not to repeat.

Using negative feedback effectively

If an employee fails to meet the company's organizational values or standards, then they need to know the how’s and why’s. But what ensures that negative feedback is constructive rather than simply criticism? Attaching actionable items makes all the difference. By laying out the steps forward, employees can be clear on what they need to do to improve and learn from feedback.

Try the feedback sandwich method. A "feedback sandwich" is where managers provide feedback by first saying something positive, then delivering the core negative or constructive feedback, and finally closing the conversation on a positive note — helping minimize defensiveness from the receiver.

Generating positive feedback loops with Workleap Officevibe

At the end of the day, it’s not just about positive feedback from manager to employee — it goes both ways! Just like manager feedback is essential for employees to see the way forward, employee feedback is just as invaluable for organizations to identify opportunities for improvement.

A positive employee feedback loop is when a company uses its employee feedback channel to improve its internal structure and workplace satisfaction. It leads to better business outcomes as employee engagement and productivity increase because managers gain insights on what has the most impact straight from the horse’s mouth.

Product shot of the Feedback Messaging feature in Officevibe

Modern employee feedback software like Workleap’s Officevibe solution helps managers activate feedback loops —  automating feedback flows, organizing how data is captured, and even facilitating anonymous feedback (which, sometimes, generates the most honest answers).

Feedback in all its forms should be a core value of any business. Managers, as best as they can, should weave feedback into the cultural values and build feedback mechanisms directly into internal processes.

With nearly 90,000 hours spent at work over a lifetime, the true essence of these hours is defined not by routine tasks or clocking in and out but by the meaningful moments that shape our professional journey. 

In today's fiercely competitive employment market, success doesn't hinge on trendy perks but on nurturing a fulfilling employee experience at every step.   

The employee experience isn't built on grand gestures alone but on the everyday interactions that cumulatively define workplace culture. From the excitement of onboarding to growth through training and development and from empowerment through recognition to the engagement that fuels motivation, every instance shapes the richness of the workplace experience.

At Workleap, we provide the tools to make work simpler and more meaningful, ensuring every moment counts towards a better employee experience and a thriving business. So, we know a thing or two about the key stages that stand out. Let's look at how to make the most of them through stronger HR practices. 
 

Onboarding: Getting it right from the get-go 

“It’s about having clarity on what’s expected of you — and that begins with onboarding," says Kahina Ouerdane, Workleap’s Chief People Officer. "It’s about accompanying employees through their professional journeys in key moments and giving teams, managers, and HR the right tools to help grow that sense of belonging from day one." 

Onboarding is more than just checking items off a to-do list; it's a company's opportunity to make new hires feel right at home from day one. But unfortunately, Gallup reports that only 12% of employees agree their employers do a great job with onboarding. When executed properly, onboarding can set the tone for a unique and rewarding employee experience beyond the first few months.

However, managers often get bogged down by a growing list of time-consuming administrative tasks during onboarding. That's where Workleap comes in. With specially designed templates and tools that integrate seamlessly into your workflow, Workleap saves time and strengthens collaboration, ensuring new employees start their journeys confidently and feel supported.

Employee engagement: Not just a "nice-to-have"  

A thriving workforce is the backbone of organizational excellence. When employees are genuinely engaged, they bring their best to the table, fueling productivity and innovation. But if apathy and dissatisfaction set in, they can stifle individual and team productivity. With Gallup reporting that engagement has hit an 11-year nosedive, it’s clear that employees are craving a deeper connection to their work.  

But people leaders often grapple with detecting early signs of disengagement, understanding the root causes, and implementing effective strategies to re-engage them. Feedback is crucial — it's how we grow and improve. Whether it’s constructive criticism or positive reinforcement, feedback helps us understand our strengths and areas for improvement and keeps alignment tight. It’s a chance to learn, adapt, and grow professionally.  

However, traditional engagement metrics like annual surveys are often sluggish and unreliable and fail to capture the dynamic pulse of the modern workforce. As a result, great ideas often go unnoticed, and issues remain unaddressed, invalidating the entire feedback process. 

That’s why cultivating moments of engagement isn't just a nice-to-have — it's essential for organizations that want to rise above the rest. With Workleap, you'll have the data to prioritize your HR efforts and people, empowering confident decision-making at every stage of the employee experience. With customizable questions and surveys, you'll gain real-time insights and capture the full story, leading to real action and ensuring every voice is heard and every insight is considered.

Recognition: Fueling growth together  

Crucial moments at work stretch beyond big milestones like promotions and work anniversaries. While those are definitely worth celebrating, what truly counts is what happens in between — the daily interactions and the recognition that keeps everyone motivated and engaged.  

However, employees who consistently go the extra mile may not receive the recognition they deserve, leaving them feeling undervalued. This oversight not only dampens spirits but also increases turnover risk, especially among top performers who may seek acknowledgment elsewhere. Additionally, limited opportunities to celebrate small wins and behaviors aligned with the company's values make it harder to shine a light on recognition within the organization.  

We know it’s not just about the flashy stuff or public accolades. It’s the little moments of appreciation like a genuine "thank you" or a heartfelt note from a colleague after completing a tough project that really makes a difference. It’s about cheering on the small wins, acknowledging efforts, and offering constructive feedback that helps everyone grow. Creating a supportive environment where everyone feels valued and encouraged is key to building a great workplace culture. 

Peer-to-peer recognition, especially private and sincere, builds strong bonds among team members and boosts morale. By prioritizing and reinforcing recognition, leaders aren’t just improving the workplace experience; they’re creating a place where everyone feels appreciated and motivated to do their best. 

We believe in celebrating the little wins that happen every day. Our recognition features make it a breeze to acknowledge and celebrate these everyday achievements, fostering a culture of appreciation and mutual respect. When teammates can give sincere, private shout-outs to each other, it builds strong bonds and boosts morale.

Training and development 

Empowering employees through effective training and development is more than just an HR checkbox — it's a strategic investment in the success of your people and your organization. According to a recent LinkedIn study, 8 out of 10 employees say learning gives meaning to their work. “Humans have basic needs, including growth. And it’s an employer’s job to design the right business environment and experience to support those needs,” says Mathieu Dumont, Product Director at Workleap.  

“We’re shifting away from simply putting in hours and moving toward a greater emphasis on the quality and environment of work to ensure that people are always inspired, engaged, and creative.” 

But implementing a learning management system (LMS) can feel like an overwhelming task. Managing learning and development (L&D) may require more time than leaders have, leaving them feeling stretched thin. Plus, ensuring everyone gets the same information isn't always easy without a central hub, which can lead to gaps in knowledge across the board. 

Workleap’s LMS solution simplifies creating learning content, ensuring all employees have easy access to the information they need. Breaking down barriers facilitates the seamless sharing of crucial knowledge within your teams. This streamlined approach to managing learning and development initiatives guarantees that everyone gets consistent information and training materials. Plus, with personalized learning paths and development opportunities tailored to individual needs and aspirations, Workleap helps each team member grow and succeed.

We've created solutions that simplify the training and development journey and make it enjoyable. We ensure that growth is not just a task but a rewarding experience that brings us closer to our goals, individually and as a team.

Empowering organizations for the future of work with Workleap 

Identifying pivotal moments in the workplace is one thing; ensuring each one is optimized is another. Real success occurs when these moments are woven together, informed by continuous feedback, and simplified with the right tools. Workleap’s solutions are designed to integrate seamlessly into daily routines, strengthening productivity and collaboration. 

Guillaume Roy, Workleap co-founder and Director of Product, reflects on this shift: "The pandemic acted as a catalyst for change, revolutionizing the way we work. It’s the origin story of the new employee experience. During this phase, we realized our proximity to technology is more important than ever."

"Incorporating effective technology into daily work routines can transform the work environment, making it more productive and enjoyable," says Guillaume. 

Investing in these pivotal moments of connection can make the difference between merely existing vs. actually succeeding. With Workleap, those 90,000 working hours become a meaningful professional journey. Our focused, simple solutions significantly impact daily work, turning it into a thriving experience. 

Discover how Workleap can be your partner in enhancing the employee journey and helping your organization thrive in the new world of work.  

As providers of employee experience software, we get to work with organizations that really care about employee engagement. And we have the pleasure of seeing the fruits of their labor: higher-than-ever engagement scores.  

Instead of keeping those warm n’ fuzzies all to ourselves, we decided it’s time to send a Good Vibe to all these amazing organizations and Workleap Officevibe customers.  

Today’s the day. We’ve scanned all the overall engagement scores in our database and we’re ready to share the top 60 Employee Experience Leaders!  

Wondering what they did to top our charts? Stick around to learn what metrics you should be tracking and score tips from these leaders on how to boost these metrics yourself! 

Selection methodology: How did we create this list? 

We underwent a rigorous process to select our winners for our Spring 2024 Employee Experience Leaders. To be considered for the list, organizations needed to fulfill the following criteria: 

  • Minimum 10 Workleap Officevibe users 
  • At least three months using Workleap Officevibe 
  • Minimum 30% engagement rate 

To level the playing field, the Spring 2024 Employee Experience Leader list features the top 20 organizations with the highest engagement score segmented by their total Workleap Officevibe users. These segments include: 0-99 users; 100-999 users; and 1000+ users resulting in a total list of 60 leaders. 

The selection was based on organizations with the highest overall engagement score during our capture date (April 10th, 2024) within their Workleap Officevibe network. 

We’re excited to make this a recurring program and we hope to see you on our next list!

Meet our Spring 2024 Employee Experience Leaders 

From SMBs to enterprise companies, these organizations know a thing or two about employee engagement! (Can we give them all a round of applause?! 👏) 

Accesa DocplannerNintexAccessible Career Options (ACO)EDF in the UKNordeusAgency Performance Partners EK Financial Group ParalucentAgendrix Elva Group Payology a Check21 companyAIA Shared Services – SG Contact Centre EST GroupPinnacle RehabAKIND: All companies Goodwin Investment AdvisoryPremier Wealth PartnersAlythia GrandPad Promutuel Assurance Amilia Groupe Conseils MCGRimac Seguros y Reaseguros Axur Health NestSiteMinder Beneva High Speed Training smartAR Group Better Business Bureau serving the Heart of Texas iCoreConnect IT Snap Finance BioScript Solutions Independent Insurance Agents of North CarolinaTantus Technologies, Inc. BlueLight Analytics INTURSA TaxAudit Call Design North AmericaKLGTELUS Business Customer Experience team CentriaMarginEdgeTixelCogecoMcFarland PLLC TransatComputacenter Romania McKesson Canada U.S. Venture Crum & Forster Mortgage Professionals CanadaUBT (GAP) CyberCX MultichoiceUpGuardWorkleap Officevibe Employee Experience Leader Spring 2024 in alphabetical order

Employee engagement: What it is and how to measure it 

Employee engagement isn't just a buzzword; it's the fuel that propels businesses forward. But if you’re in HR, this isn’t new news. You know that when your team is engaged, they're not just punching in and out—they're excited about their work, deeply connected to the company's mission, and eager to make meaningful contributions.  

But measuring employee engagement is like navigating a labyrinth. It's not just about tallying up happy faces; it's about gauging the emotional investment employees have in their roles and the organization.  

So, how do you accurately measure something as dynamic and multifaceted as employee engagement?  

That’s where a science-backed employee engagement survey comes in handy. At Workleap Officevibe, our automated pulse survey tool provides an overall engagement score––and breaks the score down into 10 key metrics––making it easier for HR leaders to measure and pinpoint what’s going well and what needs improvement. 

Today, we’re sharing those 10 metrics with you––as well as tips on how to boost them within your own organization from our Spring 2024 Employee Experience Leaders. 

1. Recognition 

The Recognition metric represents perceptions of an organization’s culture of appreciation. When people feel valued for their contributions, they’re more inclined to keep contributing! To properly manage this metric, we recommend tracking the quality and frequency of recognition.  

We use the bespoke Good Vibes [by Workleap Officevibe] to recognize our Golden Guidelines (the behaviors we love) and celebrate these on a monthly basis.

Sara Attree, Head of People Experience, EDF in the UK

2. Feedback

The Feedback metric considers the two-way flow of feedback between employees and the organization. Ideally, you’ll want a balance between the feedback an employee receives and the feedback they give to an organization. A high score will indicate a culture of openness and that people care about improving as individuals and as an organization.  

Share results – not just scores; we do an update on ‘where we’re doing well’ and ‘where we need to do better’. It also helps the team know they’ve been heard.

Melanie Truscott, Executive Director, CyberCX

3. Happiness

The Happiness metric helps gauge the overall mood and morale at an organization. Do your people feel good about walking into the workplace each day? Do they feel like they have work-life balance? These are the questions that the Happiness metric can help answer.  

Every new employee receives a starter grant to set up a really great home office, because we know your environment is really important when you start a new job.

Jenny Wells, Head of HR, High Speed Training

4. Personal Growth

The Personal Growth metric monitors people’s perceptions towards their roles, responsibilities, and contributions. If you’re sensing that your people are not motivated or committed to their role, try digging into the submetrics—autonomy, mastery, and purpose—to hear what may be holding them back.  

We take care of our people. We give them meaningful and stimulating projects. We grow, you grow. We listen to their ideas and give the employees the room to try stuff and fail.

Mathieu Allaire, CEO & Founder, Agendrix

5. Satisfaction

The Satisfaction metric reflects how content people are with compensation, performance practices, work environment, and roles at their organization. As you can see, there are a lot of layers to this metric. While a high score is the goal, don’t forget to peel back the layers to ensure there are no lagging submetrics. If there are, that’s okay! Consider it an area of opportunity for next quarter. 

We have used feedback to bring the team closer together and to enhance our benefit offerings to ensure employee satisfaction.

Rachel Fiegler, Director of Biz Ops & People Ops, Payology

6. Wellness

The Wellness metric represents stress levels and whether employees feel supported in leading a healthy lifestyle. To reduce absenteeism and enhance productivity, it’s important to make sure your people feel rested and cared for. Asking qualitative survey questions can be a great way to get ideas on how to build out your wellness program.  

Based on our data... we incorporated Stress Management webinars led by health professionals and laughing yoga sessions that happen on a bi-weekly basis to ease the mind, body, and soul.

Sivakumar Muniandy, Head of Singapore Contact Centre Operation, AIA Shared Services

7. Ambassadorship

The Ambassadorship metric measures employees’ willingness to advocate for their organization, as well as products or services. Internal champions are a great way to build brand awareness. Track this metric to understand what you can do to grow your organization’s name from within! 

People leaders are responsible for the engagement and advocacy scores of their teams and Officevibe gives them not only a measurement tool but the analytics and feedback to take corrective action where needed.

Melanie Truscott, Executive Director, CyberCX

8. Relationship with Manager

The Relationship with Manager metric provides a birds-eye view of employee-manager relationships at your organization. This metric is crucial to track because it highly impacts an employee’s job satisfaction, performance, and retention.  

Don’t rush reading over this data—there are oodles of insights you can pull from this metric! We also recommend reviewing the scores from different teams and departments to ensure strong leadership exists across the organization. 

We leverage our employee's strong relationships with managers to maintain our high engagement scores. The Officevibe platform is strongly advocated for by our CEO and other senior leaders, who are engaged within the platform, responding to employee feedback and creating action plans based on scores and comments.

Amanda Mitchell, Director of Strategic Initiatives and People Analytics, Alithya

9. Relationship with Peers

The Relationship with Peers metric represents the interconnectedness within and between teams. Positive relationships among coworkers are very important for boosting emotional investment in your organization. If scores are low, work with your people managers to incorporate more opportunities for team building and connection.  

On our team you will find tons of interactive programs thoughtfully designed by a dedicated full time culture department, [such as] cafeteria lunch club and public peer recognition nominations daily.

Deborah Durr, Chief Culture Officer, Premier Wealth Partners

10. Alignment

The Alignment Metric tracks employees’ alignment with their organization’s vision, mission, and values. Alignment is crucial for long-term engagement. To ensure everyone continues to move forward in the same direction, look for ways to keep the business’ mission, vision, and values top of mind. 

We encourage team members to contribute to the community with the "gift of time", each team member has 1 full day paid to volunteer every year to give a helping hand to charities and organizations of their choice.

Nellie Rouselle, Engagement Specialist, BioScript Solutions

Are you our next EX leader?

Now that you know what metrics we’re measuring to compile our list of top employee experience leaders, you’re probably thinking: How do I stack up? 

Find answers in Workleap Officevibe's Spring 2024 Employee Engagement Benchmark Report. Access benchmarks for all 10 key metrics––as well as eNPS and overall engagement scores. 

It’s hot off the press, so don’t wait another minute!

Stay interviews are a proactive and strategic tool to enhance employee retention and satisfaction within an organization. Think of them as opportunities to zero in on how your team members feel about loyalty and what's making them stick around (or wonder about greener pastures). By introducing the Stay Interview Template, we provide managers with a structured method to conduct these crucial conversations. This template helps uncover valuable insights into what keeps employees engaged and committed, facilitating necessary adjustments and improvements in the team.  

Understanding stay interviews 

Stay interviews are distinct from exit interviews or regular performance reviews. They focus on current employees and seek to understand their reasons for staying with the organization, unlike exit interviews, which explore reasons for departure after the fact. Conducting stay interviews can lead to increased employee engagement, reduced turnover, and a stronger, more positive organizational culture. 

{emphasize}💡 Learn more about stay interviews and why managers should have them.{emphasize}

Preparing for a stay interview 

Effective stay interviews require thorough preparation to make sure that the conversation is both meaningful and productive: 

  • Review past interactions and notes related to the employee to maintain continuity and relevance. 
  • Assess the employee's recent achievements and any changes in their workload or organizational context. 
  • Develop a tailored set of questions that reflect the specific circumstances and roles of the employee, aiming to address their unique contributions and concerns. 

Conducting the stay interview 

Creating the right environment for a stay interview meeting is crucial for its success: 

  • Choose a private and quiet setting to ensure the discussion remains confidential and free from distractions. 
  • Maintain a focused and respectful tone throughout the interview to encourage open and honest communication. 
  • Use the "Stay Interview Template" to guide the conversation effectively: 
    • Start with an initial check-in to gauge the employee's current feelings and level of engagement. 
    • Explore key factors that influence their decision to stay with the company. 
    • Address any potential improvements that could enhance their work experience and satisfaction. 

Key questions and discussion points 

The template includes several strategic questions designed to provide deep insights into the employee's perspective. Here are a few examples: 

  • "What makes this place a great place to work for you?" This question helps identify the positive aspects that contribute to employee satisfaction. 
  • "What could tempt you to leave our organization?" Understanding potential deal-breakers is crucial for preemptive action. 
  • "How do you feel about the support and growth opportunities provided here?" This assesses the effectiveness of development and support structures within the organization. 

Handling sensitive topics with care ensures employees feel valued and genuinely heard, reinforcing their trust in management and the organization. 

Actionable outcomes and follow-up 

Summarizing the discussion and agreeing on actionable steps are essential for making stay interviews effective: 

  • Document key points and agreed-upon actions to make sure both you and your team members are clear on the outcomes. 
  • Schedule regular follow-ups to review changes and continue adapting to the employee's needs. 
  • Demonstrate a genuine commitment to implementing the discussed changes, which is critical for maintaining trust and engagement. 

Stay interviews: An HR management essential 

Stay interviews are a powerful tool for building a supportive and engaging work environment. They enable managers to proactively address potential issues and reinforce the employees' value to the organization. 

Download the Stay Interview Template now to discover what motivates your team members to stay committed and engaged, helping you retain top talent.

And for more management tools to help you confidently lead, check out the full suite of templates in the HR Toolbox. 

Efficient, effective, empowering

Managing a team requires clarity, foresight, and organization. The HR Toolbox simplifies these challenges, providing structured templates to guide your most critical interactions. Each template includes: 

  • Best Practices: Clear guidelines to enhance your managerial approach. 
  • Talking Points and Sample Questions: Ready-to-use prompts to ensure productive discussions. 
  • Tailored Plans and Agendas: Get everything you need for the task, from checklists to suggested schedules. 

{emphasize}What's included in the HR Toolbox: 

  • One-on-One Meeting Agenda Template: Establish a consistent routine with comprehensive agendas and essential talking points for effective one-on-one meetings. 
  • Stay Interview Template: Discover what motivates your team members to stay committed and engaged, helping you retain top talent. 
  • Career Development Plan Template: Assist your team members in crafting their career trajectories with a guided framework for discussion and goal setting. 
  • Clarify Roles and Responsibilities Template: Clarify expectations and roles, bridging gaps and boosting productivity and accountability within your team. 
  • Addressing Poor Performance Template: Navigate conversations about performance issues with tact and constructiveness, fostering improvement and success.{emphasize}

Understanding each team member's role and responsibilities is foundational to organizational success. Clear definitions help avoid confusion, ensure everyone knows what is expected of them, and align team efforts. So, we created the Clarify Roles and Responsibilities Template, a practical tool designed to facilitate these crucial discussions, ensuring that every team member knows their specific roles and their expectations. The result? Enhanced overall team efficiency and satisfaction. Score! Let's dive in.

Understanding the need for role clarity

Unclear roles can lead to many issues within a team, including overlapping duties, inefficiencies, and decreased morale. When team members are unsure about their roles or the boundaries of their responsibilities, it can lead to conflicts and wasted effort.  

On the other hand, clear roles and responsibilities contribute to a streamlined workflow, better alignment with organizational goals, increased accountability, and a significant boost to job satisfaction. 

Preparing for a meeting to clarify roles 

To make sure that everyone on your team is clear about their roles and responsibilities, schedule a meeting dedicated solely to the topic. Regularly scheduled reviews of roles and responsibilities should be a staple management practice, especially after onboarding new team members or when team dynamics or business objectives are shifted. And preparation is key! Essential preparation steps include: 

  • Reviewing previous meeting notes and feedback to assess current understanding and satisfaction. 
  • Reflecting on each team member's contributions and potential areas for growth. 
  • Gathering current project information to accurately align roles with business needs. 

Conducting the meeting: A collaborative approach

Creating the right environment for these discussions is critical. The meeting should take place in a setting that is private and free from interruptions, with all notifications silenced to maintain focus. The agenda should be straightforward yet flexible enough to allow for meaningful discourse. Here's a recommended flow for the conversation to follow: 

  • Personal check-in: Begin with a friendly discussion to establish comfort. 
  • Role and responsibilities review: Compare the employee's understanding of their role with managerial expectations and clarify any discrepancies. 
  • Goal and support discussion: Talk about personal growth goals and the support needed to achieve them. 

Sample meeting agenda using the template

The "Clarify Roles and Responsibilities Template" provides a structured format to guide the conversation: 

  • Check-in and context: Start with how the employee feels about their current role and any initial questions they might have. 
  • Collaborative review: Jointly review and align on key responsibilities and personal aspirations. 
  • Checkout: Conclude with feedback on the discussion and set clear action items. 

Post-meeting actions and follow-up

Documenting the discussion's outcomes is crucial for accountability and future reference. Practical follow-up actions include: 

  • Sending a meeting recap to the employee, highlighting agreed-upon responsibilities and future goals. 
  • Assisting in drafting objectives and key results (OKRs) to provide clear targets and expectations. 
  • Scheduling follow-up meetings to assess progress and make necessary adjustments.  

Clear communication around roles and responsibilities: An HR management essential 

Precise definitions of roles and responsibilities can dramatically transform team dynamics and individual performance, leading to a more organized and productive work environment. The clarity gained from these discussions helps to make sure that everyone is working towards the same goals in a coordinated effort. By using the "Clarifying Roles and Responsibilities Template," managers can refine team roles,  streamline operational efficiency, and up the morale of their teams.

Download the Clarifying Roles and Responsibilities Template now to begin bridging gaps and boosting your team's accountability.

And for more management tools to help you confidently lead, check out the full suite of templates in the HR Toolbox. 

Efficient, effective, empowering

Managing a team requires clarity, foresight, and organization. The HR Toolbox simplifies these challenges, providing structured templates to guide your most critical interactions. Each template includes: 

  • Best Practices: Clear guidelines to enhance your managerial approach. 
  • Talking Points and Sample Questions: Ready-to-use prompts to ensure productive discussions. 
  • Tailored Plans and Agendas: Get everything you need for the task, from checklists to suggested schedules. 

{emphasize}What's included in the HR Toolbox: 

  • One-on-One Meeting Agenda Template: Establish a consistent routine with comprehensive agendas and essential talking points for effective one-on-one meetings. 
  • Stay Interview Template: Discover what motivates your team members to stay committed and engaged, helping you retain top talent. 
  • Career Development Plan Template: Assist your team members in crafting their career trajectories with a guided framework for discussion and goal setting. 
  • Clarify Roles and Responsibilities Template: Clarify expectations and roles, bridging gaps and boosting productivity and accountability within your team. 
  • Addressing Poor Performance Template: Navigate conversations about performance issues with tact and constructiveness, fostering improvement and success.{emphasize}

One-on-one meetings are the cornerstone of effective team leadership. When conducted well, these meetings can enhance communication, deepen mutual respect, and fortify employee satisfaction with any organization. So, we've created an invaluable tool for managers to streamline these essential interactions and make them more productive. The One-on-One Meeting Template not only simplifies meeting prep but also makes sure that every meeting is impactful.  

The value of one-on-one meetings

Regular, personalized communication between managers and their team members is critical for fostering a collaborative and supportive work environment. One-on-one meetings offer many benefits, including increased employee engagement and a better understanding of individual goals. These sessions are crucial for proactive problem-solving and can help anticipate challenges before they become real barriers to success. 

Preparing for one-on-one meetings

Like most events, no matter their size and time, the effectiveness of one-on-one meetings can be significantly enhanced with proper preparation. Both managers and employees should come prepared to discuss topics with intention: 

  • Review previous meeting notes and action items to make sure there is continuity and accountability. 
  • Reflect on the employee's workload and projects to provide relevant feedback and support. 
  • Prepare updates on team and company news to keep the team member informed and engaged. 
  • Share the agenda beforehand to encourage employee input and make the meeting collaborative. 

Conducting the meeting

Setting the right environment and structure for one-on-one meetings is crucial: 

  • Choose a quiet, private location to conduct the meeting without interruptions. 
  • Maintain a flexible but focused agenda to guide the discussion, allowing space for any impromptu topics that may arise. 
  • Focus on building a stronger working relationship by listening empathetically, coaching without judgment, and encouraging two-way feedback. 

Sample one-on-one meeting flow

Following the "One-on-One Meeting Template," the structure of the meeting can include: 

  • Check-in: Start with a personal and professional wellness check to gauge the employee's current state. 
  • Review: Discuss past work and feedback to acknowledge achievements and address issues. 
  • Forward-looking: Set goals and discuss upcoming projects to align expectations and inspire motivation. 
  • Wrap-up: Make sure all topics have been covered and set the agenda for the next meeting to maintain momentum. 

Using the one-on-one meeting template

The template serves as a structured guide for these discussions, but that doesn't mean you shouldn't personalize it to meet specific needs: 

1. Customize each section based on the focus areas and priorities of the meeting. 

2. Use the template to take notes during the meeting, capturing key points, actions, and decisions. 

3. Follow up with a discussion summary, including agreed-upon actions and next steps, to ensure accountability and continued progress. 

Officevibe Feature 1 1 Meetings Centralization 1

{emphasize}Templates are helpful, but one-on-one meeting software can also be a game-changer. With Workleap Officevibe, you can take notes, create collaborative agendas, set action items, and schedule invites — all from one place.{emphasize}

One-on-one meetings: An HR management essential 

One-on-one meetings are invaluable for effective management, offering a direct line of communication that fosters a positive work environment and drives organizational success. By using the "One-on-One Meeting Template," managers can enhance the quality and outcomes of these interactions. 

Download the One-on-One Meeting Template to elevate your management style and strengthen team dynamics.

And for more management tools to help you confidently lead, check out the full suite of templates in the HR Toolbox. 

Efficient, effective, empowering

Managing a team requires clarity, foresight, and organization. The HR Toolbox simplifies these challenges, providing structured templates to guide your most critical interactions. Each template includes: 

  • Best Practices: Clear guidelines to enhance your managerial approach. 
  • Talking Points and Sample Questions: Ready-to-use prompts to ensure productive discussions. 
  • Tailored Plans and Agendas: Get everything you need for the task, from checklists to suggested schedules. 

{emphasize}What's included in the HR Toolbox: 

  • One-on-One Meeting Agenda Template: Establish a consistent routine with comprehensive agendas and essential talking points for effective one-on-one meetings. 
  • Stay Interview Template: Discover what motivates your team members to stay committed and engaged, helping you retain top talent. 
  • Career Development Plan Template: Assist your team members in crafting their career trajectories with a guided framework for discussion and goal setting. 
  • Clarify Roles and Responsibilities Template: Clarify expectations and roles, bridging gaps and boosting productivity and accountability within your team. 
  • Addressing Poor Performance Template: Navigate conversations about performance issues with tact and constructiveness, fostering improvement and success.{emphasize}

Constructive feedback is an essential tool in any manager’s arsenal to improve team performance and morale. Delivering constructive feedback requires empathetic communication skills, a people-centered mindset, and a good grasp of feedback methodologies.  

Even the best leaders can sometimes find the constructive feedback process challenging. An effective way to learn and hone in on delivering helpful feedback is by taking a cue from a variety of different constructive feedback examples applied to different scenarios. So, we’ve rounded up 26 of them to help you master the art of giving constructive feedback! 

What is constructive feedback: Meaning and team impact 

The path to professional growth starts with providing constructive feedback, so understanding its importance as a cornerstone of progress and development is a great place to start.  

Before we jump into our constructive feedback examples, this article first focuses on understanding the basics — including the process of giving feedback, the importance of empathy and active listening, and the impact constructive feedback has on employees. 

Why constructive feedback matters 

Constructive feedback matters because it acts as a catalyst for growth and improvement. It provides individual employees and teams the insights needed to help their own professional advancement — be it to achieve their targets, enhance their skills, or develop their relationships at work. When delivered effectively, constructive feedback helps employees understand their performance and keeps them accountable for their success.  

By putting time and care into feedback, managers also demonstrate that they’re invested in supporting their teams, which, ultimately, creates a culture of trust and empowerment. 

The benefits of constructive feedback 

Only good things can come from constructive feedback. When delivered properly and regularly, it can result in increased motivation, productivity, and employee satisfaction. As an added bonus, constructive feedback can also build stronger relationships within a team, which boosts collaboration and collective performance. 

{highlight}The short and sweet: Simply put, the goal of constructive feedback is to point out areas of improvement in a way that is both helpful and positive, rather than critical. When done right, it's a powerful tool for promoting personal growth and enhancing employee performance.{highlight}

Characteristics of constructive feedback 

Effective feedback is specific, clear, and focused on behavior rather than on a person. Managers should deliver it in a timely fashion, while the memory of the action or behavior is still fresh and top of mind for the employee. And lastly, there should be a fair balance between positive reinforcement and points of improvement. 

Specificity 

Why does being specific matter when giving feedback? Because it allows employees to understand precisely which behaviors or actions they need to work on. This avoids guesswork, ensuring the issue isn’t misinterpreted and the road toward a solution is clear! 

{highlight}For example, “You’re always late” isn’t specific or objective enough. Instead, try “You’ve been late to the last three meetings.”{highlight}

Clarity 

Clarity in feedback explains the “why.” To ensure mutual understanding, managers should explain why a certain matter needs attention. This helps connect the dots. Providing examples to illustrate the point can help make the picture crystal clear 

{highlight}For example, a statement like “The meeting had to start later which caused issues” leaves the problem up to interpretation. Instead, give more context to the problem: “Because you arrived late to the meeting, it had to start later. That prevented us from having enough time to discuss X topic, which we needed to do.”{highlight}

Objective 

Constructive feedback needs to be objective. This is achieved by focusing feedback on observed behaviors and not personal characteristics. Addressing specific behaviors helps managers provide actionable insights and keeps the vibes non-judgmental. 

{highlight}A comment like “You don’t care about arriving on time!” is subjective, unhelpful, and likely untrue. Keeping feedback on behavior, such as “I noticed you’ve been 15 minutes late to most meetings in the last few weeks” removes judgment and sets things up for finding solutions.{highlight}

Actionable 

Lastly, feedback becomes constructive when the direction is solution-oriented and forward-looking. Managers should ask themselves: Does the feedback frame the next steps? By providing actionable feedback, employees have a map for improvement. 

{highlight}In the context where an employee has an issue with arriving to meetings on time, actionable feedback looks like: “Let’s make sure you can manage your time better. Can you share the day planning techniques you’re currently using and try a tool to help you?”{highlight}

Delivering constructive feedback 

There is, of course, an art to giving constructive feedback to ensure that it's well received. Start by stating what was done well, then follow this by pointing out the areas where improvement is needed. It's also important to offer specific suggestions or actions for how the situation can be improved so that the person has the tools they need to grow and progress positively and productively. 

Some additional tips to deliver great feedback: 

Choose the right time and place 

Sometimes, timing is everything. By picking an appropriate moment and setting to provide them feedback, an employee will likely be more receptive. Delivering feedback during a five-minute window between meetings in a room with other people not only prevents the chance to ask questions and advice but could also risk embarrassing them. Make sure there’s enough time available for a discussion and create a moment with privacy. 

Use the “feedback sandwich” method

The good ol’ sandwich method is about “sandwiching” constructive criticism between two positives. This sets the tone of the conversation, using praise to soften the delivery of the feedback. It also allows managers to end the conversation on an encouraging note, which helps mitigate defensiveness from the receiver. 

An example of constructive feedback using the sandwich method looks like this: “I love how confident you are about sharing your ideas at our meetings. Because everyone needs to have a chance to speak, let’s work on how we can help you share the floor more. You’re a great speaker and I see how you could help inspire others to share ideas!” 

Encourage two-way communication 

While managers may be the ones providing constructive feedback, it’s important to remember that the feedback process should always be a two-way flow of communication. To reach a successful outcome, a little active listening can go a long way — keeping the conversation open, honest, and supportive. 

The importance of empathy 

There's a lot to be said about the way in which constructive feedback is given. When managers take an empathetic approach, it can make the feedback process even more effective. Considering the feelings of the person receiving the feedback, and putting yourself in their shoes, makes it easier to connect with them in a way that resonates and makes them feel more comfortable. 

Receiving constructive feedback 

Just like there’s an art to delivering feedback, there’s an art to receiving it too. Receiving feedback is the other side of the coin. It requires open-mindedness and willingness to learn and grow. It involves active listening, reflection, and a willingness to improve. Remember these principles: 

Maintain an open mind 

Being on the receiving end of constructive feedback, it’s essential to approach the process with an open mind. This is what fosters a growth mindset. After all, no one is perfect. It’s important to check one’s ego at the door, remain receptive rather than defensive, and remember that feedback is an opportunity to learn and improve. 

Ask clarifying questions 

Asking questions is part of active listening. The more questions asked, the more clarity and understanding one can have about the feedback one receives. This is why picking the right time and place is so important — there has to be room for constructive dialogue, so the receiver can walk away confidently, knowing exactly what they need to do because they had the opportunity to ask questions. 

Develop an action plan 

As with any constructive conversation, there should be clear next steps toward the solution. Based on the insights gained from feedback, an action plan with clear goals, strategies, and a timeline should be agreed upon between the manager and the employee. Action plans can also be adjusted and evolve, depending on the context. This is central to the continuous improvement philosophy. 

The secret to effective feedback? Make it regular

Growth is perpetual and so should be constructive feedback. Make it a regular occurrence, rather than a one-off, to see ongoing improvement and prevent small issues from snowballing into larger ones. Regular check-ins help keep everyone aligned and on the right path to success. 

Giving constructive feedback: Examples and scenario-based tips 

Feedback is not just for quarterly performance reviews anymore and the ability to communicate effectively with employees is more critical than ever. Below, find 26 examples of constructive feedback for managers, with actionable advice to apply to your own real-life scenarios. 

Improvement feedback examples for time management 

Is an employee frequently late to team meetings or running behind in the morning? When discussing the issue, managers should show genuine concern, set clear expectations of their timeliness, and avoid an accusatory tone. 

1. “I’ve noticed that you’re struggling to make it on time to your afternoon sessions with the team and I’m concerned that you may miss some vital information. Can we work together to develop a plan to make sure that this doesn’t happen again?” 

2. “We’ve missed you during our morning team meetings. I know you have a heavy workload, but we value your input and ideas. How can I support you in improving your time management skills?” 

Feedback with performance improvement recommendations 

If an employee’s performance is declining, there's likely a logical explanation behind it with easy solutions. To avoid sounding accusatory, nosy, or invasive, managers should take a more generalist approach to the issue and open the conversation with a question. 

3. “The team has noticed that you’ve missed some deadlines lately. Is everything ok? Let’s schedule some time to chat where we can assess your current workload and any roadblocks, and develop a plan so that you can get back to feeling focused and productive in your day-to-day.” 

4. “I wanted to connect with you and see how you’re doing. I’ve noticed that you don’t show the same motivation as usual. How can I help you get back on track? Let’s review your priorities and brainstorm the best ways to accomplish them.” 

{emphasize}Follow our simple guidelines to address an employee's poor performance with confidence and put them back on the road to success.{emphasize}

Improvement feedback examples for employee attitudes and team morale 

Even one team member with a negative attitude can significantly affect employee morale. Constructive feedback can stop this issue in its tracks and shift the mood before it becomes too disruptive to the team. 

5. “The team has recently noticed that you’re struggling to stay positive. We’re all in this together. Is there anything the team or I can do to help?” 

6. “Hey, I wanted to check how you’ve been feeling lately. Can we talk about what’s bothering you? I appreciate how hard you’ve been working and I would like to help you overcome your challenges and lift your spirits. We can talk privately or schedule a team meeting for an open and honest discussion.” 

{emphasize}When negative attitudes enter the workplace, it can be tough on everyone. Learn more about how to give feedback on negative attitudes in the workplace.{emphasize}

Constructive criticism examples for continuous improvement 

Mistakes happen. But when they don’t get addressed, they are often repeated. When mistakes happen, managers should take a moment to course-correct to avoid mistakes becoming habits, and for employees to get the quality of their work back up to par. 

7. “You’re generally very good at learning from past mistakes, but the team has noticed you making this one similar mistake during the current project. Understandably, such small things may slip through the cracks, but I wanted to flag it so that you can be more vigilant in the future.” 

8. “You're usually someone who's eager to learn and grow. We've noticed that you've been a little less engaged lately. Is there something we can do to help you find your groove again?” 

{highlight}Pro tip: One-on-one meetings offer an excellent opportunity to bring up these kinds of conversations. During one-on-one sessions, empathize with employees to build a positive, judgment-free zone. Give concise, clear guidance and maintain an understanding but firm attitude.{highlight}

Examples of constructive feedback for teamwork enhancement 

Evaluating a team’s collaboration skills should be a top priority for leaders. Managers should address gaps in teamwork abilities by focusing on creating a mutually supportive environment and improving employee morale. 

9. “You’ve got the talent and drive to be a shining star in this company, but you tend to stay apart from the wider team. What do you think would help you integrate better with your teammates?” 

10. “I know you’re all hard workers and dedicated to your jobs, but we need to focus on improving collaboration and strengthening our group bond. Can we brainstorm solutions for making everyone feel like a valuable team player?” 

{highlight}Are your remote employees struggling to collaborate? Here are some tips to increase collaboration and foster better relationships across your remote team.{highlight}

Constructive feedback to improve communication style and skills 

Effective communication between managers and employees is a critical component of success. Providing regular, constructive feedback is vital for improving communication in a group setting and during one-on-one meetings. 

11. “I’ve noticed that we sometimes have a communication mismatch. Do you want to work together to better understand how we can communicate more effectively?” 

12. “Your work has been great, but I've noticed that you've been a bit quieter lately. Can we schedule a weekly sync so I can stay in the loop and offer my support when you need it?” 

{highlight}Pro tip: When it comes to delivering constructive feedback, keep your communication clear, objective, authentic, and fact-based. Ask for feedback during your next one-on-one to understand how your team member feels about your communication skills and how you can improve.{highlight}

Constructive feedback to improve listening skills in group discussions 

If team members operate in a fast-paced environment, sometimes the extroverts will unknowingly “take over” in a group meeting while others get lost in the shuffle. While there is nothing wrong with having passionate employees, talking over others isn’t conducive to productivity or collaboration. Managers should find constructive ways to even the playing field. 

13. “I appreciate the passion you bring to the project! However, you also need to make space for others to be included in the conversation. Letting others speak will support your development, and it will also help other members of the team bring creative ideas. Let’s come up with a solution that channels your passion and that of the team.” 

14. “I love the creativity and new ideas you bring to our brainstorming sessions. But, when you get excited, sometimes you forget to share the floor. When I’m in a creative flow, I write down my ideas while others speak so I can remember them. Would you like to try that during our next group collaboration?” 

Goal-oriented feedback to support target achievement 

Employees with a solid commitment to their jobs will have moments when they feel disappointed and guilty about missing a goal. Managers should acknowledge their disappointment and lift them back up by giving feedback that offers actionable solutions to prevent the same missed opportunities in the future. 

15. “We appreciate your passion for this project, even if you didn't hit the goal you set out to achieve. What can we learn from this experience? I’m always here to support you if you need help meeting your next goal.” 

16. “Your work ethic and dedication to achieving goals are admirable and a valuable part of this team. I know you’re upset that [project name] didn’t go exactly as planned, but it’s a meaningful learning experience. How can we realign your goals moving forward to ensure success?” 

{highlight}Browse through our employee goal-setting examples and learn how to set measurable and attainable goals that will make your employees shine.{highlight}

Feedback to encourage camaraderie and interpersonal relationships 

When teammates get along, the positive vibes are infectious. People who genuinely like each other produce extraordinary teamwork. Managers can expect to see greater creativity, stronger bonds, and better morale when they encourage positive social interactions. 

17. “I've noticed that you haven't been getting along as well with [employee name] lately, and I’ve also noticed that many team members have been in the same boat. Shall we get together and set the record straight about what's causing the disconnect?” 

18. “Hey, I noticed the tension between you and [employee name]. You’re valuable team members, and I want to help you work through your issues together. Can I schedule a mediation session to help you both understand each other better?” 

{highlight}💌 Encourage your employees to recognize each other. A platform like Good Vibes makes peer-to-peer recognition fun and easy and contributes to creating a positive culture and strong team relationships.{highlight}

Feedback to encourage taking initiative and autonomy 

Every successful manager pushes employees to take the initiative when problem-solving. It facilitates productivity and development on the team. It’s important to encourage independence but also be clear that any employee who feels stuck can reach out for help. 

19. “I’m glad that you’re comfortable asking for help. That’s an important skill. Next time you need a hand, I would like to see you bring forth possible solutions you've come up with, along with your request.” 

20. “I appreciate all your hard work on [project name], but I noticed you needed extra help. I know you’re a resourceful person. What kind of help can I give you to help you improve your confidence in your critical thinking and problem-solving skills?” 

Constructive feedback to help facilitate feedback reception 

For constructive feedback to be both understood and effective, it needs to be clear, concise, and contain actionable guidance. Managers can set their team up for success by outlining clear expectations and boundaries regarding workload, and offer the space to open up conversations around the feedback. 

21. “I know performance reviews can be challenging to hear and you may not agree with all of the constructive criticism you’ve received. If there’s anything you want to discuss further, please feel free to reach out.” 

22. “I’d like to schedule a weekly one-on-one meeting together. Let’s use this time to make sure we’re clear about expectations and priorities. You’re a great team member, and I want to help you succeed.” 

Feedback offering conflict resolution strategies 

When working with humans, interpersonal conflict is inevitable. That said, it needs to be resolved fast. By intervening and offering guidance on conflict resolution techniques, managers can help mediate tensions between co-workers and maintain a positive working atmosphere for everyone at work! 

23. “I’ve noticed tension rise between you and your peer during the meeting. Unresolved conflict could affect our team’s productivity. Let’s schedule a private moment to discuss the issue openly and find solutions that work for the both of you.” 

24. “It seems like there’s a misunderstanding about the recent project allocations. Let’s have a team meeting to clarify roles, responsibilities, and expectations so that everyone can feel confident in what they need to focus on.” 

Feedback to recognize effort and initiative 

Just like it’s important to flag areas to improve, it’s crucial to also highlight what’s going well. Positive feedback is incredibly powerful — a means to boost confidence and reinforce behaviors they want to keep seeing. Managers should use that tactic to their advantage! 

25. “I want to commend you for your initiative in spearheading last Friday’s presentation. You took the lead and delivered the numbers confidently. It made a big impression on everyone — great job!” 

26. “Thanks for jumping in on that project yesterday. Your proactiveness and team player attitude showed through. Keep that up!” 

{highlight}Hungry for more? Take a look at these 24 employee feedback examples to help you discuss recognition, areas of improvement, goal setting, and more.{highlight}

When to use different types of constructive feedback 

Different circumstances require different solutions and knowing what type of feedback to give in a particular situation is an invaluable management skill. Here, we look at two types of constructive feedback: feedback to reinforce good behaviors and feedback to improve less-than-great behaviors. 

Use positive feedback to reinforce strengths and celebrate success 

When a team member does well, giving positive employee feedback celebrates their success and reinforces positive actions and behaviors. By recognizing an employee’s positive impact, managers provide them with a clear understanding of their work’s value to the team. 

Use constructive criticism to target areas of growth and development 

There's a difference between negative feedback and constructive feedback. Negative feedback  focuses on negative attributes and can be perceived badly, whereas constructive feedback (or constructive criticism) focuses on the positive possibility and guides the recipient toward a better outcome. By providing solutions to issues, managers are ensuring their feedback is constructive and helpful, rather than just pointing out the issues and making the employee feel demoralized. 

Remember, great feedback doesn't always need to be purely positive. Constructive feedback can include praise, criticism, or both — as long as it’s fact-based (not opinion-based) and sets the employee up for a chance to improve, grow, and succeed. 

{highlight}Check out our comprehensive guide to employee feedback to learn everything you need to know about this critical managerial skill.{highlight}

Challenges in giving and receiving constructive feedback 

Understanding the benefits of continuous feedback is the first step toward fostering a healthier workplace, but the practicalities of integrating feedback into a corporate culture can be a challenge. Some people struggle with effectively communicating feedback without causing offense or demotivation, while others find it challenging to receive feedback without feeling defensive or demotivated. 

A whole lot can be going on that impacts a productive feedback loop. If you’re struggling with maintaining a positive feedback culture, the following realities might be at play: 

  • Fear of offending the receiver and causing conflict 
  • Taking feedback personally due to projection  
  • Cultural differences that influence communication style 
  • Power dynamics affecting feedback exchange 
  • Past experiences with negative feedback  
  • Lack of clarity or balance in positive and negative feedback 
  • Picking the wrong time where the conversation is rushed 
  • Not creating a safe environment for honest dialogue 
  • Difficulty with managing emotions and self-regulation 

Overcoming feedback challenges is part of the commitment to create a culture of open communication and continuous improvement.  

How to build a feedback-oriented workplace culture 

Just like Rome wasn’t built in one day, an office culture is built collectively — one action at a time. So how can managers start nurturing a strong feedback culture? With effective communication and using feedback tools to their advantage! 

Clear communication tips: Make feedback specific and actionable 

One of the keys to effective feedback is making sure it’s specific and actionable. Vague or general comments don’t allow the receiver to have a clear understanding of which behaviors need to be targeted and addressed.  

So what does clear, specific, and actionable feedback look like? 

“I noticed your late attendance lately, such as with [X, Y, and Z instances]. Everyone needs to show up to meetings on time so we can all make the most out of them and be as productive as possible. If we can get a plan in place to help you, like blocking out 10 min before every meeting so you have wiggle room, I’d like to start seeing improvement starting next week. How does that sound?” 

By offering specific examples of what needs to be improved, suggestions for improvement, and expected outcomes, the receiver can see a clear path forward.  

{highlight}Future framing: When delivering feedback try focusing on the future instead of dwelling on past mistakes. What’s done is done, and it’s important to maintain a positive outlook on what can be fixed and what’s ahead. This framing ensures the feedback is constructive — not criticizing.{highlight}

Constructive feedback tools and techniques for managers 

People may be reluctant to provide feedback to their superiors out of fear of repercussions or the belief that their input will remain unheard. It’s crucial to encourage communication without repercussions, both from employees and managers.  

Anonymous surveys are an excellent place to start. They can show employees that the company is ready to listen while also allowing managers to identify systemic issues in the organization. 

One useful tip is to customize surveys. By asking employees specific or open-ended questions, managers might get more valuable and actionable feedback than generic questions with a scaling system. Personalized questions give employees a safe space to share their honest thoughts and spark conversations that probably wouldn’t happen otherwise. 

{emphasize}Gain your team’s confidence with Officevibe’s employee feedback tool: a conversation starter with examples of constructive feedback for employees to provide their own insights and perspectives. This tool enables managers to gather honest thoughts through surveys, follow-up questions, and a free feedback section — all with the option for anonymity.{emphasize}

Constructive feedback: A boost to everyone’s performance 

Clearly, constructive feedback is the key to enhancing a team’s overall performance, improving morale, and even strengthening relationships in the workplace. Sure, having these types of conversations may feel awkward or unnatural at first, but the constructive feedback examples listed in this article are a great place to start. 

Welcome back to another episode of our Vibe Check series! In this episode, we explore the intricate dance of giving and receiving feedback in the workplace. Joining us is former sports coach and feedback expert Sophie Gadoury, here to help us unravel the nuances of constructive criticism, and its impact on employee growth and organizational success.

The parallels between sports coaching and management are apparent. This chat reminds us how important it is for managers and leaders to be team players, and why feedback is core to providing clear direction.

Watch (or listen) to this episode to:

  • Understand how acceptance and learning intersect within feedback
  • Differentiate between constructive and detrimental feedback
  • Learn feedback strategies to cultivate empathy and connection
  • Change the perception of feedback from negative to empowering

Feedback sits at the intersection of two needs: the need to be accepted as we are and the need to be constantly learning.

Sophie Gadoury, feedback coach

Intentionality and human connection at the heart of healthy feedback dynamics

Feedback isn’t a one-way street. It’s a dialogue between two or more people that requires finesse and empathy. It’s also not just about conveying information. After all, feedback is an opportunity for improvement and skill development too. Everyone benefits from a feedback culture — employees feel engaged and organizations experience improved performance. The key to getting it right is to cultivate curiosity and empathy to truly understand each other’s goals and aspirations.

Leading a team toward success is about fostering ongoing feedback conversations and creating optimal environments where individuals feel cared for, connected, and competent. Without proper attention or the care that goes into creating constructive conversations, it’s challenging for individuals to feel motivated, empowered, and thrive. Sophie also emphasizes the importance of accepting challenges, embracing discomfort, and seeing the beauty of the journey. Now that’s what we call having a growth mindset.

📺 Watch the full episode below for more insights on performance psychology and feedback strategies.

https://youtu.be/dvSUh1DT5ow?si=KMIEY8s0aLesamXw

Meet our illustrious guest, Sophie Gadoury

Sophie Gadoury is a seasoned feedback dynamics expert specializing in improving workplace culture through feedback coaching. Having been on both the receiving and giving end of feedback, the former volleyball player-turned-coach-turned-entrepreneur sheds light on the transformative power of feedback in driving individual and organizational excellence.

Everything seems to be so negative when we think of feedback. My mission is to change [feedback’s] reputation in the workplace.

Sophie Gadoury

Organizational culture and engagement being her passion, Sophie is the co-founder of nimble bubble, a collective helping leaders and coaches learn about autonomy-supportive strategies to help professionals and athletes bloom. Click here to learn more about nimble bubble workshops and conferences.

Vibe Check: A conversation series filled with real talk & genuine advice

Vibe Check, Workleap Officevibe’s conversation series, is a place where we have open, honest, and authentic conversations about the human side of business. Our goal is to help you achieve better business outcomes with people-led initiatives.

To set your business up for success, you need real, proven advice. And we have the right experts to give you just that. No sugarcoating or beating around the bush. Just real talk and genuine advice from people who’ve been there, done that. That’s what Vibe Check stands for.

So, what’s a vibe check? It’s a phrase for asking “How are you really doing?” It opens the door to meaningful conversations between colleagues, professionals, and most importantly, human beings.

Want more Vibe Check? Tune into the full series on Spotify or YouTube!

It’s Employee Appreciation Day and with it comes an opportunity to reflect on the importance of recognition in the workplace.

Recognition is the fuel of engagement. The proof is in the numbers: according to Gallup, companies with higher levels of employee engagement benefit from 23% higher profitability. The more employees feel their value recognized, the more motivated they are to do their best work. 

Performance reviews often dominate the conversation when it comes to acknowledging the good work our employees do — and we’ve covered massive ground on that. But are there ways we can rethink our appreciation system to celebrate both the big and small wins and contributions day-to-day? Read on to find out.

TL;DR:

  • Recognition is essential for fostering a positive workplace; employees who feel appreciated are more engaged, productive, and committed to their jobs.
  • Personalizing messages of recognition is key, and effective employee recognition is timely, relevant, and personal.
  • Good Vibes is a recognition engine that amplifies those digital thumbs-ups and pats on the back, creating opportunities to better connect and support employees.
  • Opportunities to uplift each other aren’t something to take for granted, and simple acts of recognition have a big impact on morale and motivation.

{emphasize}What's in this article

The importance of employee recognition

Annual performance reviews can be a source of stress for both managers and employees. There’s a lot of prep work involved for managers and anticipation coming from employees. But beyond the paperwork and anxiety, performance reviews reveal a fundamental truth: recognition is essential for fostering a positive workplace. 

Research has consistently shown that employees who feel appreciated are more engaged, productive, and committed to their jobs. But are companies fulfilling this need through and through? 

As SHRM highlights, a whopping 81% of employees feel they would be more committed to their jobs if they felt their efforts were better recognized. Clearly, we have work to do.

Is solely relying on the traditional approach to performance reviews enough to create a culture of recognition? Companies like GE, Adobe, and Netflix have recognized the limitations of annual reviews and have moved towards more frequent feedback sessions. It’s a shift in mindset that shows an understanding of the need for ongoing recognition and support in the workplace.

{highlight}What else, then, outside of feedback? Recognition isn’t just about saying the occasional “thank you” — it’s about injecting moments of appreciation into everyday interactions. It doesn’t even have to relate to performance.{highlight}

#SpreadingGoodVibes challenge recap

Our #SpreadingGoodVibes challenge is a testament to the power of recognition in driving positive workplace culture. Our participants have shared heartwarming stories of appreciation, highlighting the impact that simple acts of recognition have on morale and motivation. From shout-outs for going the extra mile to expressions of gratitude for everyday acts of kindness, our #SpreadingGoodVibes challenge has reminded us all that opportunities to uplift each other aren’t something to take for granted.

Employee Appreciation Day (1)

💌 Keep the challenge going! Check out the three Good Vibes below, think of a person who fits the prompt, tag them, and share why you appreciate them:

Workleap Officevibe's Good Vibes: A meaningful way to inspire great work

Employee recognition has always been in our DNA. Giving recognition is the lifeline of the employee experience — and positive reinforcement and support is key to building up our employees so they can thrive.

That’s why we designed the Good Vibes feature in Officevibe — a recognition engine that amplifies those digital thumbs-ups and pats on the back. In times when the world can feel divided and full of chaos, gratitude and positivity across the screen at work can make a person’s day. This is especially true for remote and dispersed teams.

Appreciation should be part of everyone’s ethos. Good Vibes was made for managers and employees to be able to acknowledge peers and celebrate each other’s contributions, creating opportunities to better connect and support one another.

Custom vibes for the biggest impact

While too much recognition is rarely an issue, it’s important to make sure expressions of appreciation are genuine and have substance. A generic kudos might not hit home the same way as a thoughtful shoutout. Personalizing the message is key — we cannot stress this enough!

Although, it is often said that a message is 50% content and 50% delivery. Not all moments of recognition are created equal, and introverted and extroverted employees respond to different displays of appreciation. So, it might be time to reconsider your public praise walls as the catch-all for recognition efforts.

What makes effective employee recognition? A few questions to help customize each moment of recognition:

  • Are they comfortable with public recognition, or do they prefer a one-on-one approach?
  • Is this recognition aligned with our company values?
  • Is it authentic and coming from the heart?
  • Is this voluntary, or am I trying to meet a quota?

{highlight}Remember: effective employee recognition is timely, relevant, and personal. When employees receive a message of praise or encouragement that feels considered to them and connected to the bigger picture, they feel even more empowered in their value within the company.{highlight}

Prompts for inspiring recognition

There’s no time like the present to join our #SpreadingGoodVibes challenge. What moments of recognition could you create with a colleague? Here are some prompts to help you get inspired, taken from our Good Vibes feature:

  • Who’s been a ray of sunshine lately?
  • Who inspires the team to keep working hard?
  • Who gives feedback in an honest yet respectful way?
  • Who makes sure everyone gets a chance to share their perspective?
Employee Appreciation Day (4)

Not everyone has a knack for words, but Good Vibes prompts help nudge the less creative employees in the right direction. That said, you can build your own library of recognition prompts by investigating what motivates your employees the most through Pulse Surveys.

Recognition IRL: Good Vibes success stories

We love a good success story! Discover how some companies are leveraging the power of our Good Vibes feature to transform their workplace cultures and celebrate their employees' contributions.

Thirdbridge: A healthier, happier feedback loop 

At Thirdbridge, implementing Workleap’s Officevibe transformed their feedback culture — with Good Vibes as a fan favorite feature. By embracing continuous improvement and using feedback to drive progress, the company has created a workplace where every voice is heard and valued.

My favorite feature is the Good Vibes tool because I love sending people private recognition letting them know how much I love working with them.

Virginie, Marketing Coordinator

Aunalytics: Building recognition into its culture

Aunalytics was one of our first clients to use Good Vibes — and the feature was a game-changer. By fostering a culture of recognition, Aunalytics has increased morale, strengthened team bonds, and enhanced the overall employee experience.

The Good Vibes prompts are also super helpful because they get people thinking about actions or behaviors that wouldn’t traditionally get a shoutout. They’re unique, fun, and quirky! And they keep recognition top of mind for our managers and team members.

Mary-Jo Ogren

Canidé: Big on team recognition

At Canidé, recognition isn't just a gesture — it's a cornerstone of their culture. By leveraging Good Vibes to boost peer-to-peer recognition, Canidé has fortified gratitude, strengthened team bonds, and built a positive company culture where every contribution is celebrated.

Sometimes [recognition] looks like a small gesture, but it has a big impact.

Rachel Desbiens-Després, CEO

Good Vibes today and every day

While Employee Appreciation Day is an excellent opportunity to celebrate, building a culture of recognition is an ongoing effort. We encourage organizations to continue spreading good vibes every day by celebrating their employees' achievements and contributions. Trust us — it’ll transform your workplace into a buzzing hub of motivation and engagement!

Join us in spreading good vibes and building a brighter future for work. Share your #SpreadingGoodVibes post on LinkedIn, and don't forget to tag us!

Welcome back to another Vibe Check episode, where we dive deep into the transformative power of gratitude in the workplace. Workleap Officevibe HR Expert and Researcher Julie Jeannotte sits down with seasoned entrepreneur and author Michele Bailey, who shares her experiences and wisdom on cultivating gratitude for both personal and professional growth. 

Backing her insights with concrete statistics, Michele demonstrates the measurable impact of gratitude on employee well-being and performance. From increased job satisfaction to improved relationships and lower absenteeism rates, the evidence is clear: gratitude is a quantifiable driver of success in the workplace. 

Watch this episode to learn more about: 

  • The significance of making gratitude a routine 
  • Leading by example to foster a culture of gratitude 
  • Short-term initiatives for HR leaders to enhance workplace gratitude 
  • The measurable impact of gratitude on employee well-being 

"Gratefulness" equates to well-being. When employees feel their well-being is supported at work, they have 44% better job satisfaction [and] their productivity increases by 39%.

Michele Bailey, Founder of The Blazing Group 

The routine of gratitude

In this discussion, we delve into the profound impact of weaving gratitude into our daily work routines. As HR leaders aspire to cultivate gratitude within their organizations, they should lead by example. By making gratitude a disciplined practice, leaders set the stage for positive workplace dynamics, nurturing a sense of value among employees. With initiatives like individual-focused programs — or incorporating personal reflection, goal setting, and the cultivation of gratitude — leaders can create long-term value and transform a workplace. For the CEO skeptics, this isn’t just a feel-good strategy: concrete statistics back up the positive outcomes associated with a culture of gratitude, from improved job satisfaction to enhanced productivity. Believe the numbers! 

📺 Watch the full episode to learn how leaders can initiate small yet impactful changes to nurture a culture of gratitude within the workplace — and why it’s important to do so. 

https://youtu.be/cvKVlSxGxhU

Meet our illustrious guest, Michele Bailey 

Founder of The Blazing Group, Michele is a trailblazing entrepreneur and leading voice on the transformative power of gratitude. With her "big idea" workshop, she has helped numerous organizations prioritize individuals and cultivate gratitude, achieving remarkable results.  

Care about the individual first, and everything else falls into place.

Michele Bailey,  Founder of The Blazing Group 

Michele's authentic and heartfelt approach serves as a beacon for anyone seeking to harness the power of gratitude in their professional journey. We highly recommend her new book: The Currency of Gratitude

Vibe Check: A conversation series filled with real talk & genuine advice 

Vibe Check, Officevibe’s brand-new conversation series, is a place where we have open, honest, and authentic conversations about the human side of business. Our goal is to help you achieve better business outcomes with people-led initiatives. 

To set your business up for success, you need real, proven advice. And we have the right experts to give you just that. No sugarcoating or beating around the bush. Just real talk and genuine advice from people who’ve been there, done that. That’s what Vibe Check stands for. 

So, what’s a vibe check? It’s a phrase for asking “How are you really doing?” It opens the door to meaningful conversations between colleagues, professionals, and most importantly, human beings. 

Want more Vibe Check? Tune into the full series on Spotify or Youtube

We’re back with our sixth episode of Vibe Check! Julie Jeannotte, Workleap Officevibe HR Expert and Researcher, sits down with Nancy Fijan, Business Management Director and former Senior Business Manager at GS1 Canada, to dive deep into the importance of personalized support and a resilient workplace culture. 

In this episode, they explore Nancy's unexpected journey from the educational realms of history and English into the world of technology and data, where she discovered the importance of resilient company culture and the irreplaceable human touch at the heart of it all. 

In this episode, they discuss: 

  • How the essence of workplace culture goes beyond mere tasks; rituals, routines, and a deep sense of belonging. 
  • The organic duality of culture and how it's crafted at its foundation and cultivated over time. 
  • The pivotal role of individuals in the grand scheme of business; valuing people’s differences and nurturing them for growth. 
  • The critical need for resilience in our ever-evolving world, with an emphasis on inclusivity, progress, and talent retention. 

Trust is what gets people through storms, and it’s what prepares them for the storms ahead.

- Nancy Fijan, Business Management Director at GS1 Canada 

Dancing with workplace dynamics 

Nancy’s definition of workplace culture as a "complex social entity" strikes a chord. Because, when you really think about what creates a sense of belonging, it’s generally a complicated medley of enriching interactions, conversations, and rituals. In this way, workplace culture can be seen as an organic, living, evolving creature, that’s crafted and nurtured over time. 

📺 Watch our full episode to delve deeper into this enriching discussion and gain insights on how to foster a resilient culture that prioritizes personal connection and understanding.

https://youtu.be/9OgkeIccWSQ

Meet our distinguished guest, Nancy Fijan  

Nancy has over 20 years of experience in business transformation, focusing on the people side of change. She’s worked in the financial services industry and currently, and currently in the standards and supply chain industry.  

Beyond her role at GS1 Canada, Nancy is an eternal learner and educator with strong ties to Dalhousie University, Ontario. Outside her professional pursuits, she cherishes time with family, friends, and her pet, Karchi. 

Vibe Check: A conversation series filled with real talk and genuine advice 

Vibe Check, Workleap Officevibe’s conversation series, is a place where we have open, honest, and authentic conversations about the human side of business. Our goal is to help you achieve better business outcomes with people-led initiatives. 

To set your business up for success, you need real, proven advice. And we have the right experts to give you just that. No sugarcoating or beating around the bush. Just real talk and genuine advice from people who’ve been there, done that. That’s what Vibe Check stands for. 

So, what’s a vibe check? It’s a phrase for asking “How are you really doing?” It opens the door to meaningful conversations between colleagues, professionals, and most importantly, human beings. 

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