Congratulations!

This 50-minute module focuses on the tools you’re already curious about—like ChatGPT—and shows you how to get real value from them. You’ll learn how these systems actually behave, how to structure strong prompts, and how to roll out AI in HR in a way that feels safe, measurable, and sustainable.

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Learning Objectives

By the end of this module, you will be able to:

• Explain in practical terms how ChatGPT and similar tools work as probability engines, not human reasoning systems.
• Use the CIFT prompt formula (Context, Instruction, Format, Tone) to structure effective prompts for real HR work.
• Apply five core prompting techniques—Role Assignment, Few-Shot Examples, Knowledge Blocks, Chain-of-Thought, and Context Stacking—to common HR tasks.
• Design small, low-risk AI pilots within specific HR workflows and scale them thoughtfully to team-level use.
• Measure the impact of AI on time savings, quality, and adoption, and outline a simple six-month roadmap for AI-enabled HR.