How to run effective 1-on-1 meetings (and why they matter)

Published on 
March 3, 2023

Monitor, support, and optimize your team's professional development.

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In an ideal world, one-on-one meetings are the heartbeat of team connection, the steady rhythm that keeps individuals, teams, and organizations in sync. 

In reality, they often fall flat. Meetings get rescheduled, derailed, or become status updates instead of strategic, supportive conversations. And that’s a missed opportunity for managers and employees alike.

Done right, 1:1s fuel employee engagement and productivity, two of the biggest drivers behind high-performing, resilient teams. But knowing the purpose of one-on-one meetings is one thing. Actually making them effective is another. 

Let’s look at the benefits of a good 1:1, plus some practical ways to level up your approach.

What’s a one-on-one meeting?

One-on-one meetings (aka 1:1s) are virtual or in-person check-ins between a direct report and their manager. They’re routine and usually take place weekly, biweekly, or monthly. 

Most 1:1s are 30 to 60 minutes long. The more frequently they’re scheduled, the shorter they’ll typically be (and vice versa). Managers normally set up a recurring meeting, like every Tuesday at four, but direct reports can always request an ad-hoc check-in when needed.

The benefits of 1:1s

One-on-one meetings benefit everyone: employees, managers, and the wider business. Here’s how. 

Benefits for employees

  • Increased engagement: Regular 1:1s help employees feel seen, connected, and valued, often making them more engaged and committed to their roles.
  • Accelerated growth: One-on-one meetings create space for honest feedback and skill development, helping employees grow faster and supporting them in their career paths. 
  • Greater autonomy: 1:1s align individual goals with organizational priorities, helping employees take ownership of their own progress.

Benefits for managers

  • Clearer visibility: One-on-one meetings give managers a direct view into what is and isn’t working for their direct reports. The regular cadence makes it easier for leaders to identify and solve problems early.
  • Meaningful mentorship opportunities: 1:1s are a great time to offer the mentorship that many managers find fulfilling. They give leaders a chance to play a central role in their team members’ personal and career development.
  • Better retention: Team members who feel supported are more likely to stick around. That stability helps managers build trust, sustain momentum, and grow high-performing teams.

Benefits for the business

  • Productivity at scale: When work aligns with strategy, teams stay focused on what matters, moving the business forward faster.
  • Smarter decision-making: 1:1s surface ground-level insights leaders might otherwise miss, helping execs make sharper, faster decisions.
  • Greater agility: Frequent check-ins speed up communication and adjustment. When things shift, teams can pivot with confidence.

7 best practices for 1:1s

Great one-on-one meetings don’t happen by accident. They’re the result of intention, structure, and a bit of practice. Whether you’re just getting started or looking to level up, these tips will help you run meetings that truly make a difference.

1. Take a direct-report-led approach

With a direct-report-led approach, team members guide the conversation and status updates in their 1:1s. But don’t confuse “direct-report-led” with “hands-off.” The best managers listen actively, take notes, ask thoughtful follow-ups, offer insights, and help shape the next steps. 

To keep the conversation productive, try asking open-ended questions like:

  • What accomplishment are you most proud of since our last check‑in?
  • What challenges are slowing you down, and what ideas do you have for tackling them?
  • Which goals or skills would you like to focus on in the coming weeks?
  • How can I better support you in your role?
  • What feedback do you have for me or the team?

2. Establish a fixed time

There’s no universal rule for how often or how long 1:1s should be. But two principles hold true:

  • Match the cadence to the need: The frequency and length of your 1:1s should reflect your team’s realities. Consider how complex the work is, how often priorities shift, and how much support each direct report needs.
  • Keep it consistent: Many teams find that weekly 30-minute meetings work well, but biweekly is OK as long as you stay consistent. Going more than a month between check-ins makes it harder to stay aligned and build real trust. 

3. Create the agenda for your one-on-one meetings beforehand

Use a shared meeting agenda document that you and your direct report can both add to. This keeps your one-on-ones focused and gives each person time to prepare, especially for topics that need deeper thought or follow-up.

When adding your own agenda items, be specific. Vague entries like “discuss org restructuring” can create confusion or unnecessary worry. If something sensitive is on the table, a little context helps set the right tone and builds trust.

Performance issues are best addressed in real time, not stored up for a future 1:1. But if you do need to revisit a concern, be clear in the meeting agenda and offer a quick heads-up beforehand. That way, the conversation feels constructive, not confrontational.

4. Be data-driven

Ground your one-on-one conversations in facts, not gut feelings. Rather than "great job this month," offer recognition for specific wins and their impact. The same goes for addressing concerns: Point to measurable outcomes or patterns, not just general impressions.

This approach works because data gives you a shared, objective reality. It helps managers lead with clarity, especially in difficult conversations. Just don’t lose sight of the bigger picture. Numbers are a great starting point, but you’ll need to dig deeper to understand the “why” behind them. 

5. Use software to your advantage

You’re probably no stranger to meeting and collaboration tools, like calendars, docs, email, and video conference platforms. But juggling standalone apps makes it easy for important details to get lost in translation.

Workleap Officevibe helps bring it all together. Whether your team uses Google Calendar, Microsoft Teams, or Slack (or a combination), Officevibe’s seamless integrations make every 1:1 more meaningful.

With Officevibe, managers and employees can:

  • Co-create and revisit agendas together
  • Take notes (shared or private) and track them over time
  • Assign and follow up on action items 
  • Schedule recurring 1:1s through calendar integrations
  • Tap into AI-powered suggestions for questions, next steps, and team insights

6. Clearly define action items

One-on-one meetings should lead to real progress, not just good conversation. So capture clear, achievable action items in your shared agenda before wrapping up. To keep things moving, check in on the previous week’s action items at the start of each 1:1.

As a general rule, action items should cover:

  • What needs to happen next
  • Who’s responsible
  • When it’ll be done
  • How you’ll measure success

Not every action item needs to include all four pieces, but the tasks should be easy to track and follow through on. A specific, time-bound task like “Draft Q3 roadmap by Friday” tells the employee what’s expected and when. A vague “Work on roadmap”? Not so much.

7. Check in on your check-ins

Don’t expect your 1:1s to be perfect from the start. To get the most out of these meetings, you’ll need to make adjustments over time. Set aside time each quarter to ask yourself:

  • Are our conversations tied to business goals and individual growth?
  • Is the meeting cadence right for each direct report’s needs?
  • Are action items getting done, and are my employees taking ownership?
  • Is our 1:1 process improving engagement, performance, and development?
  • Am I spotting issues early, or are problems still surfacing too late?

Self-assessments aren’t enough. You need to check in with your direct reports, too. Ask them what’s working, what’s not, and what would make the meetings more valuable. You’ll be surprised how even the smallest change can lead to big improvements.

Workleap Officevibe: A smarter way to run 1:1s

Workleap Officevibe is an award-winning employee engagement tool built to help HR and managers stay in tune with their teams. It combines engagement surveys, feedback, and analytics with built-in tools for running effective one-on-one meetings. 

Officevibe makes it easy to co-create agendas, track action items, and add shared or private notes all in one place. And with AI-powered prompts and real-time insights, managers can come to each 1:1 with context that actually matters.

Try Workleap Officevibe for free today to make tomorrow’s 1:1s better than ever. 

FAQs

Can written check-ins replace live one-on-one meetings with managers?

Not really. Written check-ins can be useful for quick updates, but they can’t replace the nuance of a live conversation. One-on-one meetings create space for real connection, in-the-moment problem-solving, and the kind of clarity you just can’t get from async communication.

Can 1:1s reduce workplace burnout?

When done well, yes. Lack of support is a major driver of burnout, and 1:1s give employees a place to voice their concerns. They also create space for recognition and meaningful feedback, which helps employees feel more supported and less likely to burn out. 

How can remote teams maximize the impact of 1:1 conversations?

Remote one-on-one meetings present unique challenges. But with the right approach, they can be just as impactful as in-person check-ins. To get the most from remote 1:1s, managers should:

  • Use reliable video conferencing tools like Zoom or Teams
  • Take advantage of digital collaboration features like screen sharing and AI-assisted notes
  • Turn off email, close unused apps, and call from a quiet, distraction-free space 

Standard best practices still apply for remote teams: Set a fixed 1:1 time, share the meeting agenda in advance, take notes, and end with clear action items.

How often should you hold 1:1s for the most impact?

For most teams, 30-minute weekly 1:1s work best. If that pace doesn’t fit, meet biweekly or monthly for one hour. What’s most important is finding a rhythm that works for your direct reports, and then sticking with it. 

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