How Le Chiffre scaled culture and engagement across distributed teams

Despite having a distributed team, Le Chiffre has made employee experience a core priority. Using Workleap Officevibe, the firm keeps its finger on the pulse of engagement, builds a high-feedback culture, and makes transparency a management must.

We sat down with Jean Gabriel Crevier, Co-founder and General Manager (and former finance lead at Workleap!) to learn how the firm transformed feedback into a powerful driver of alignment and growth.

Results at a glance

• Outperforms the industry with a consistent engagement score of 8.5
• Achieved an impressive eNPS of 79, reflecting high loyalty and satisfaction
• 65 distributed employees connected through shared values and a strong feedback culture

The challenge? Le Chiffre’s team works hand in hand with client companies but still needs a strong, unified culture

Le Chiffre’s business model is unique. Instead of clients hiring part-time finance help that might not fully meet their needs, Le Chiffre builds custom-fit teams with the right people and skills for each client.

This distributed setup creates challenges for maintaining a cohesive employee experience across teams. Jean Gabriel is the first to admit it requires intentional effort.

To bridge the gap, Le Chiffre leans on Workleap Officevibe.

"Officevibe helps us stay connected to how our teams are doing — no matter where they’re working," says Jean Gabriel.

Le Chiffre is also vocal about its values and mission with clients, ensuring alignment on how their employees are supported in these hybrid arrangements. If Officevibe feedback reveals gaps or issues, leadership addresses them directly — with both the client and the impacted team members.

"We want to have a meaningful impact on our clients’ future," Jean Gabriel explains. "As long as we do that in a way that honors our values, we’re fulfilling our promise — to our clients and our employees."

How Le Chiffre built a culture of transparency and accountability

As a values-driven organization, Le Chiffre doesn’t just talk the talk. It backs it up with visibility. Every quarter, Jean Gabriel shares two key metrics with the entire company:

• Engagement and eNPS scores from Officevibe
• The company’s financial performance

"Having an engaged, motivated, and aligned team is just as important — if not more — than profitability," says Jean Gabriel. "One can’t thrive without the other."

This level of transparency creates a direct link between individual contribution and company impact. It also drives participation: employees know that when they give feedback, leadership listens and acts.

Officevibe helps Jean Gabriel and his leadership team build a virtuous cycle of feedback and improvement:

• Pulse surveys spark regular, actionable input
• Results are reviewed, discussed, and shared quarterly
• Managers respond to comments, reinforcing that feedback matters

With this structure in place, employees are motivated to engage because they can see their input shape the business.

A leadership style powered by data

Transparency is just the beginning. For Jean Gabriel, the real magic happens when data becomes part of everyday leadership. Having a clear feedback loop helps the team stay aligned and gives leadership the insight it needs to make better, faster decisions.

Jean Gabriel receives automated, weekly Officevibe emails with engagement dashboards, score trends, and manager feedback summaries. These emails give him an up-to-date, ground-level view of his people's performance.

And he uses it.

Every month, he dives deeper into the numbers to analyze which survey questions are getting the most traction and which ones are falling flat. This helps him identify blind spots and allocate resources more effectively.

"Qualitative feedback lights me up as a leader," Jean Gabriel says. "It helps me stay grounded in what matters most — our people."

That feedback fuels strategic decisions, ongoing coaching, and even resource planning.

Why Workleap Officevibe is Le Chiffre’s “people system”

For Jean Gabriel, Officevibe plays the same role for employee experience that an accounting platform does for finances.

"It’s the system that takes care of the human side of the business. And that system has to evolve over time."

That’s why Le Chiffre relies heavily on:

• Pulse Surveys to consistently gather team sentiment
• Anonymous feedback and messaging to keep employee-manager conversations flowing
• Weekly dashboards to keep leadership aligned with the team's reality

Officevibe helps Jean Gabriel step out of the leadership echo chamber and into the lived experiences of his employees.

"It aligns my perception with theirs. That’s where real leadership happens."

The result? Clarity, connection, and continuous improvement

Le Chiffre’s employee experience is driven by real data, not assumptions. With high participation, consistent feedback loops, and transparent communication, they’ve built a culture where people feel seen, supported, and empowered.

Engagement is more than a metric — it’s a mandate.

"Officevibe allows us to manage people with the same precision and care we apply to finances," says Jean Gabriel.

And in a field known for numbers, that’s a powerful statement.